Submit An Inquiry

3 Key Steps After Payroll Implementation

Sep 19, 2019  | Topic: Implementation

Implementing a new global payroll solution is no small feat. It requires significant investment of time, resources, and commitment from multiple departments, and impacts workflows across the organization. 

It’s also only the beginning of life with your new payroll service. The good news is that what comes next is notably easier than transforming your entire payroll process and sets up your company for ongoing improvements that you can manage in a way that suits your payroll, HR and finance teams. Here, we take a look at three important next steps after payroll implementation and why they're important.

1. Transition to Service

Once the new payroll system is up and running, it’s time for the customer relationship to move from the implementation team to service. Throughout the transformation project, your provider will have learned important details about your business, including strategy, goals, and why a payroll transformation was important for the organization. To ensure ongoing success and improvement of your payroll process, it’s important to pass on this knowledge properly to the service team. 

Typically your provider will work alongside your internal team for the first payroll period, a term of co-working that is overseen by your Global Service Advisor (GSA), who is introduced in the payroll testing phase. This time enables the provider to both ensure accurate process execution and transition that key knowledge to the payroll specialists who will work with your team for the duration of your contract. 

2. Focus on Functionality

After a successful parallel run, your internal payroll and human resources teams can feel secure that the new system is stable and go-live has been a success. Now, it's time to turn your attention to maximizing your use of key system functionality such as payroll data analytics, automatic data validation, and shared calendar or task management features.

While your payroll staff were likely introduced to these tools at the start of implementation and worked with them throughout rollout, the pressures of changing systems probably made it difficult to fully grasp their potential uses and benefits. Once the transformation dust has settled, payroll professionals have the opportunity to revisit system features and learn how to incorporate them into the workflow. Members of your provider's service and operations teams, as well as your GSA, will work with your in-house practitioners to make sure they understand how the features work and how to optimize them to suit your payroll needs. 

3. Plan to Improve

As anyone who works in payroll knows, this is not a static industry. Changes come regularly in the form of new country regulations, tax legislation, and even technology developments. To stay in step with both industry and country requirements, you need a plan to ensure continuous improvement of your payroll process, as well as a partner to help you execute it.

Throughout the implementation process, your payroll provider and project manager should document areas for improvement, particularly in areas that can be addressed straightaway. Your GSA will work with you in the phase right after go-live to develop a continuous improvement plan. Improvements that happen soon after implementation translate into 'quick wins' which can help gain enthusiasm for the new system and set the standard for ongoing improvements in all areas of payroll processing. Perhaps even more importantly, building efficiencies into the process helps reduce the cost of payslips over time, further adding to the value of your new payroll solution.

Payroll Assessment Banner





Request Demo

Recent Articles

Why Size Doesn't Equal Security in Global Payroll

A look at what global payroll best-practice looks like from a compliance perspective — and why it shouldn’t be assumed


What CCPA and LGPD Mean for Global Payroll Teams

A look at incoming data protection regulations and what global payroll and HR professionals need to know to maintain


Understanding the Risks of Non-Compliance in Global Payroll

Effective compliance management in global payroll begins with understanding the primary risks of non-compliance — and


The Payroll Professional’s Year-End Checklist

Christmas is upon us once more and while it’s known as the season of goodwill to all, there’s plenty of payroll


Demystifying Integration in Global Payroll

Understanding what systems integration is and how it works is the first step toward benefitting from integrated


What Year-End Payroll Looks Like Around the World

While the basics of year-end payroll are similar, specific requirements can vary by country. Here, we take a look at


Quarterly Digest: Employee Experience, Workday Rising and More From Our Partner Network

From end-of-year events to annual survey results, CloudPay presents the final Quarterly Partner digest of 2019. Catch


Three Models of Global Payroll

A detailed look into the three models of global payroll, how they differ and how multinational organizations can choose


Unlock the
Possibility in
Your Payroll

Whether you manage payroll in five countries or 50, you need a global solution that ensures compliance beyond borders and insights that will move your company forward.

Contact Us Today