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Windows Desktop Engineer | San José, Costa Rica

Posted: Feb 25, 2020 4:48:25 AM

Reporting to the IT Manager the successful applicant will support our global team’s user expectations providing a first-class support and engineering services across all regions. The successful candidate will be a self-motivated individual with solid hands on technical experience and a good personal manner.

Experience of Powershell, windows command line and security would be an advantage.

Package and Benefits:

  • Competitive annual salary and benefits package
  • 15 days annual leave plus public holidays
  • December bonus
  • Private Medical Insurance
  • Personal and professional development opportunities
  • Friendly working environment

Attributes and Experience Required:

CloudPay require a Windows Desktop Engineer to support our NEW office in Costa Rica office with experience in the following areas:-

  • Windows 10 desktops
  • MS Office products
  • 2012+ Servers
  • Active directory
  • Group Policy
  • Network Access Policy
  • SCCM
  • WSUS
  • Networking
  • 3+ years experience
  • Excellent communication skills
  • Excellent problem-solving skills
  • Good Appreciation of Cyber-Security

Daily Duties and Main Responsibilities will Include:

  • Provide support to local and remote users
  • Troubleshoot and resolve incidents
  • Build and configure Laptops
  • Manage peripheral (printers, phones, Audio-visual equipment) issues
  • Audit responsibilities as directed by InfoSec management
  • Project work as directed by the IT Manager
  • Liaise with external suppliers
  • Manage user security as directed by InfoSec management

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