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Treasury Services Consultant | Singapore

Posted: Nov 18, 2020 1:20:14 AM
The Treasury Services Consultant will work with customer’s and payment providers to ensure all payments off the back of the payroll are made accurately and on time with managing the customer in all areas. The successful candidate will work with the Supervisor to provide a first-class service to our customers.

Package and Benefits:
  • Competitive annual salary and benefits
  • Fully paid annual leave, plus bank holidays
  • Group Medical Benefit
  • Personal and professional development opportunities
  • Friendly and flexible working environment

Attributes and Experience Required:
  • Minimum of 3 years’ experience in implementation of SAAS / Payroll / Treasury advantageous
  • Fluency in English essential
  • Strong interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a positive customer approach
  • Able to communicate at all levels; deal with clients, payroll partners, payment solution providers and internal colleagues via the telephone & email across multiple countries
  • Able to pay attention to detail
  • Assertive problem solving and decision-making skills
  • Good knowledge of MS Office, Excel & Internet based software essential
  • Ability to adapt quickly to new processes and ways of working

 

Daily Duties and Main Responsibilities will include:

  • First point of contact for any queries from client or colleagues
  • Liaise with external vendors to ensure smooth processing
  • Working to strict deadlines to ensure all net and statutory payments are made correctly and on time
  • Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with
  • Preparation of reconciliation reports for use by client’s accounts department
  • Maintenance of process documentation as required
  • Ensuring bank details for any new payees are set up correctly
  • Any other Ad hoc duties as required

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