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Sales Operations Associate | Andover, UK

Posted: Feb 12, 2021 9:07:39 AM

CloudPay is looking for a new Sales Operations Associate to join our fast growing team in Andover, UK.

“This role plays a vital component of our expanding sales support function, which will support the contracting process for our existing customers”

Package and Benefits:
  • Competitive annual salary
  • 24 days annual leave, plus bank holidays
  • Flexible pension contribution
  • Life assurance x4
  • Private medical insurance
  • Personal and professional development opportunities
  • Friendly and flexible working environment

Attributes and Experience Required:
  • Detail Orientated – Proof Reading
  • Ability to drive customer communication and build key relationships with internal and external stakeholders
  • Ability to prioritise multiple workstreams
  • Manage internal ticketing system (training also provided)
  • Good organisation skills
  • Self-motivated and able to work as an individual contributor and as a part of a team
  • Customer service driven
  • Process driven
  • Problem solving
  • Process Improvement ideology


Daily Duties and Main Responsibilities will include:
  • Support and preparation of customer addendums and amendments to global contracts
  • Responsible for managing and responding to internal and external customer requests and queries (via internal ticketing system)
  • Calculation and preparation of customer annual price reviews, including customer communication.
  • Management and auditable tracking of all customer related contracts
  • Contract Signature Support using company designated e-signature software (Docusign)
  • Support and maintenance of team mailbox
  • Adhoc queries from internal and external customers
  • Data and filing management
  • Support manager with team and company related projects and change initiatives

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