Sales Operations Associate | Andover, UK
Posted: Feb 12, 2021 9:07:39 AM
CloudPay is looking for a new Sales Operations Associate to join our fast growing team in Andover, UK.
“This role plays a vital component of our expanding sales support function, which will support the contracting process for our existing customers”
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- Flexible pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly and flexible working environment
Attributes and Experience Required:
- Detail Orientated – Proof Reading
- Ability to drive customer communication and build key relationships with internal and external stakeholders
- Ability to prioritise multiple workstreams
- Manage internal ticketing system (training also provided)
- Good organisation skills
- Self-motivated and able to work as an individual contributor and as a part of a team
- Customer service driven
- Process driven
- Problem solving
- Process Improvement ideology
Daily Duties and Main Responsibilities will include:
- Support and preparation of customer addendums and amendments to global contracts
- Responsible for managing and responding to internal and external customer requests and queries (via internal ticketing system)
- Calculation and preparation of customer annual price reviews, including customer communication.
- Management and auditable tracking of all customer related contracts
- Contract Signature Support using company designated e-signature software (Docusign)
- Support and maintenance of team mailbox
- Adhoc queries from internal and external customers
- Data and filing management
- Support manager with team and company related projects and change initiatives
