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Project Manager | Barcelona, Spain

Posted: Nov 26, 2020 4:01:08 AM
To Implement large Global Clients and potentially lead Team of Implementation Consultants (ICs) and Business Analysts (BAs) to ensure the successful deployment of scheduled payroll implementation projects globally for those clients.

To ensure a consistent approach to the delivery of all client-based projects in the EMEA region with even potentially a global scope based on CloudPay’s global delivery methodology. This is a hands-on role involving acting as a Project Manager as well as leading the team through developing best practices, continuous training and escalation support.

Package and Benefits:
  • Competitive annual salary and benefits package
  • Fully paid annual leave, plus bank holidays
  • Personal and professional development opportunities
  • Friendly working environment
  • Flexible working
Attributes and Experience Required:
  • Project Management experience in complex environments, including end-to-end project experience of customers with various service solutions in scope
  • Two years minimum experience in implementing or serving Payroll/HR related projects
  • Excellent in country payroll setup experience. Multinational experience is a plus
  • Project Management certification, e.g. Prince 2, PMP
  • International Business experience preferred
  • Previous team management experience would be an advantage
Personal skills
  • Strong problem-solving skills
  • Ability to prioritize workload, set and achieve goals.
  • Ability to communicate at all levels internally and with clients
  • Commercial awareness with the ability to prioritise conflicting business needs
  • Interpersonal and relationship-building skills
  • A passion for continuous learning and improvement
Key Interfaces:
  • Vice President implementation (direct reporting)
  • COO SMB Segment (overall market responsible)
  • SP Network Team (partner issues)
  • Implementation teams (client implementations)

Daily Duties and Main Responsibilities will include:

  • Project Management responsibilities including to develop, produce and monitor a global implementation schedule to ensure timely achievements of all deliverables for a successful Global implementation.
  • To produce project status reports and review KPI’s in CloudPay analytics on implementation delivery to conduct conference calls with the Client on a regular basis in order to ensure a satisfactory implementation
  • To ensure each country after the “go live” of the payroll is surveyed so the status of the payroll can be evaluated, Client satisfaction is checked and potentially an action plan can be created to unblock issues
  • To act, where requested by Sales or VP Implementations as a sales support and advise on the fit of the CloudPay solution to client that is needed during the selling phase (including support for answering Requests for Proposals (RFP’s)
  • Liaising with the Quality and Deployment team to stay on top of current product needs and deliverables around CloudPay platform
  • To submit recommendations on how to improve the implementation process to the SWAT team and help implement the changed process
  • • To help to optimize the relationship with the client, related to implementation phase, with CloudPay in-house or external partners (partner focus)
  • Report on monthly basis on all implementation related topics to the Vice President implementation and make information available in the implementation dashboard

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