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Product Trainer | Andover, UK

Posted: Apr 15, 2021 11:11:38 AM

Our fast-growing team in the UK is looking for an experienced Product Trainer, this position will involve teaching both customers and internal employees. The successful candidate will play a pivotal role working with the various teams within CloudPay to ensure the quality of our training delivery.

“Product Trainer, this role presents an opportunity for a motivated candidate to participate in, and contribute to the growth of the organization and success of the business. No knowledge of our products is required. This role will report to the Product Training Manager. "

Package and Benefits:

  • Competitive annual salary
  • 24 days annual leave, plus bank holidays
  • Flexible pension contribution
  • Life assurance x4
  • Private medical insurance
  • Personal and professional development opportunities
  • Friendly working environment

Attributes and Experience Required:
  • With at least 3 years experience in Product/Content Training, HRIS or Payroll with system training
  • Experience Learning & Development and Onboarding training is a plus
  • Exceptional written English communication, teaching and presentation skills
  • Excellent, coaching, interpersonal skills and organization skills
  • Proficiency in Microsoft PowerPoint, Excel and Word
  • Demonstrated ability to work well under pressure with attention to detail
  • Ability to think critically and draw from several resources to create simple, unified, persuasive output
  • Project management qualification or experience is preferred
  • Educational content creation (HTML, LMS management, Fuse) will be beneficial
  • Creative (image editing, photography, filming, graphic design, video editing) will be beneficial
  • Additional language or languages are advantageous

Daily Duties and Main Responsibilities will include:
  • Professionally train clients and partners both in-person and via video conferencing
  • Train new starters and run internal training of our new products and features
  • Generate high-quality learning materials in a range of media
  • Work with subject matter experts to plan training
  • Work as an admin in our Learning Management System
  • Schedule and organize training sessions

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