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LATAM Payroll Supervisor | San Jose, Costa Rica

Posted: Apr 20, 2021 12:22:33 PM

CloudPay is looking for an experienced LATAM Payroll Supervisor to join our growing team in San Jose, Costa Rica.  The ideal candidate will manage the LATAM team to ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. The position requires experience in Latin America payroll that includes a working knowledge of taxes, Union agreements, and local taxation.


"The ideal candidate should have excellent customer service skills, the ability to resolve customer issues using effective problem-solving skills and the ability to multi-task are essential”


Package and Benefits:

  • Competitive annual salary and benefits package
  • 15 vacation days plus public holidays
  • Private Medical Insurance
  • Personal and professional development opportunities
  • Friendly and flexible working environment


Attributes and Experience Required:

  • +5 years’ experience in LATAM payroll processing
  • At least 1 to 3 years of experience as supervising and people management
  • Bachelor’s degree in HR, Business Administration, Finance, Accounting or similar field
  • Business software experience required: MS Excel, MS Word, Email Apps
  • Strong organisational and multi-tasking skills to meet deadlines
  • Knowledge of payroll rules and processing
  • Strong communication and collaboration skills
  • Team player with ability to share information and interact positively with others
  • Flexible approach to working hours
  • Assertive action and decision-making skills
  • Forward thinking, able to plan and organise own workload
  • Fluent in English and Spanish, Portuguese is a plus
  • Business software experience preferred but not required: MS Project, Google Apps


Daily Duties and Main Responsibilities will include:

  • Manage the team so that all deadlines are met
  • Manage and resolve customer enquiries and ensure timely responses
  • Maintain payroll information, files and records to provide up-to-date reference and audit trail for compliance
  • Analyse payroll related information to ensure accurate distribution of funds and payroll
  • Partner with the Implementation Consultants to ensure successful knowledge transfers are completed between Project Delivery to Operations


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