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IT Manager - Corporate Engineering | Andover, UK

Posted: Jan 31, 2019 10:15:37 AM

Position Summary
Managing a team of Desktop/facilities support personnel the IT Manager will be responsible for a team of support personnel in delivering service to 360 staff in locations in Asia, Europe and the Americas and the implementation of a transformation program to align our existing desktop infrastructure, processes and policies with the companies aspirations for efficiency and cost reduction.

Reporting to the CTO and in collaboration with the Senior Information Security Manager and other peers and stakeholders within the business the successful applicant will ensure compliance with the high security and compliance standards that the company, its auditors and customers set and maintain high standards of security and reporting.

Essential Skills
  • Man management
  • Financial planning
  • Project Management
  • SLA and KPI Management
  • ISO27001 and or SOC1 exposure
  • Procurement and management of services
  • Facilities support
Duties and responsibilities
  • The IT Manager will own and manage the portfolio of Saas and other software and services that support our staff, contractors and consultants worldwide, This includes but is not limited to:
  • Telephony and Conferencing
  • Audio visual equipment
  • Enterprise Content Management
  • Desktop equipment and provisioning
  • Active directory and google directory management
  • Windows payroll platform management
  • Alarm and CCTV where required
  • Manage team objectives for 6 desktop support staff worldwide
  • Assisting the facilities manager with staff resources as required
Key Attributes and Experience
  • 5 years plus in a technical management role
  • Significant experience of managing or supporting a windows desktop estate
  • Demonstrable record of achievement
  • Able to communicate at all levels
  • Comfortable with managing offshored personnel
  • Results oriented
  • Team player
  • Attention to detail

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