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Interface Specialist | Philippines

Posted: Dec 10, 2018 11:10:41 AM

Position Summary

Due to expansion CloudPay are looking for an Interface Specialist who can assist clients in implementation and support of integrations from a client’s HRIS to the CloudPay payroll application. Full training for this varied role will be provided. To be successful in this role you will have previous experience with XML based systems and will be confident presenting to clients.

Essential Duties and Responsibilities

  • Support testing of new interface implementations, and ensure all necessary approvals are obtained prior to using the interface to supply live payroll data.
  • Help steer and test the development of new systems supporting the integration to ensure their operational effectiveness
  • Monitor & track live payroll integrations to ensure auditability
  • Initiate and support the Error Resolution Process with the client when live files contain errors
  • Develop and maintain an internal interface training programme

Experience

Essential:

  • Experience of preparing and delivering presentations
  • Experience working with XML based data transfer mechanisms
  • Client facing experience
  • Experience / Qualifications with Workday, PICOF and PECI

Desirable:

  • Familiarity with Google Drive & Docs an advantage
  • Experience of working on projects in a technical environment

Personal skills

  • Flexibility – ability to adapt to changes in the work environment and adopts the appropriate approach to best fit the situation
  • Effective problem solving with a drive to see problems through to resolution
  • Ability to communicate at all levels internally and with clients
  • Willing to provide training and support to other team members when required

Salary and Benefits

  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment

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