Implementation Administrator | Barcelona, Spain
Posted: Apr 7, 2021 12:40:00 PM
Package and Benefits:
- Competitive annual salary and benefits package
- Fully paid annual leave, plus bank holidays
- Personal and professional development opportunities
- Friendly working environment
- Flexible working
- Strong interpersonal skills to respond to customer requests effectively, being assertive where necessary when dealing with customer demands whilst maintaining a positive customer approach
- Able to communicate at all levels; deal with customers, payroll partners, payment solution providers and internal colleagues via the telephone and email across multiple countries
- Able to pay attention to detail
- Assertive problem solving and decision-making skills
- Ability to manage own workload and work as part of a team to ensure all tasks are complete
- Ability to adapt quickly to new processes and ways of working
- Good knowledge of MS Office, Excel & Internet based software essential
- Minimum of 5 GSCEs A - C, including Maths & English
- A-levels preferred
- Experience in implementation of SAAS/Payroll/Treasury advantageous (desirable)
- Experience in process analysis and improvement (desirable)
- Supporting multiple projects simultaneously, ensuring the Treasury Services are set up for all payrolls ready for go live
- Working with project manager and other colleagues as well as external vendors and customer to ensure all tasks are completed according to the project plan
- Attending and leading project meetings (internal and external) as required
- Update project records as required
- Outline standard scope of services with customer. Establish any out of scope requirements escalating as required
- Establish employee bank details, and ensure configuration is carried out in order for them to be tested
- Obtain details of statutory/third party payments from customers and ensure all configuration is completed with agreed timescales
- Create calendar steps for the coming year to ensure all payments can be made in a timely manner
- Facilitate smooth handover to the live Treasury Services team
