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Functional Specialist AMER | San José, Costa Rica

Posted: May 10, 2021 11:22:55 AM

The Functional Specialist is responsible for supporting the delivery of high-quality implementation projects. You will have the responsibility for applying best practices for all implementation work throughout different projects.


Package and Benefits:
  • Competitive annual salary and benefits package
  • 15 vacation days plus public holidays
  • Private Medical Insurance
  • Personal and professional development opportunities
  • Friendly and flexible working environment

Attributes and Experience Required:
  • Degree in IT, Computer Science or related discipline is desirable
  • 2 years experience in support, configuration, or implementation of business applications
  • Strong analytical skills
  • Advanced MS Excel skills
  • Interest and ability to learn new business applications and related capabilities as required
  • Ability to communicate effectively with business users and technical staff
  • Ability to work both independently and in a team-oriented and collaborative environment
  • Ability to prioritize workload, set and achieve goals


Daily Duties and Main Responsibilities will include:
  • Be the specialist in performing functional configuration of the business applications, and learning their interrelationship and dependencies
  • Identify and consider both the business and technical needs of customers with the goal of providing a quality and consistent user experience
  • Configure, execute, test and implement the designed solution, in alignment with global requirements
  • Provide support to Implementation Consultants (IC’s) in performing designated activities related to system setup and testing within the project delivery
  • Provide regular status updates to Reporting Manager
  • Provide regular status updates to Project Leads
  • Collaborate with Product Owners, Engineering and Training to assist on the rollout of new features, including functionality testing, user acceptance testing and documentation
  • Liaise with Process Improvements Team to ensure standard processes are documented and mapped to process diagrams
  • Supporting best practice and excellence with a ‘can do’ attitude


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