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Director EMEA Payroll

Posted: Mar 26, 2020 9:37:26 AM
CloudPay is looking for a Payroll Director to manage the regional payroll team across multiple office locations in our EMEA (Europe, Middle East & Africa) region, based in Andover or Budapest.

This position is responsible for the accurate and timely processing of all customer payrolls in the EMEA region, as well as developing a customer service excellence culture, maintaining strong customer relations and enhancing customer satisfaction and success.

Reporting to the Senior Director Global Payroll

Package and Benefits:
  • Competitive annual salary and benefits package
  • Fully paid annual leave, plus bank holidays
  • Personal and professional development opportunities
  • Friendly working environment
  • Flexible working
Attributes and Experience Required:
  • 5+ years payroll processing and management, preferably in a multi country environment
  • Strong Customer service focused based on customer-centric culture
  • Excellent leadership and management skills
  • Organisation skills to meet deadlines
  • Issues and pending actions tracking and delivery
  • Knowledge of International business processes and cultures, and an ability to communicate internationally at all levels
  • Excellent communication and interpersonal skills
  • Flexible approach to working hours
  • Assertive thinking and decision-making skills
  • Forward-thinking, planning and organisation skills
  • Self-advancement skills to develop own effectiveness
Daily Duties and Main Responsibilities will Include:
  • Develop excellent customer relationships
  • Ensure accurate and timely customer payrolls across region
  • Building a high performing payroll team, ensuring efficient local training and onboarding practices
  • Manage payroll discrepancies quickly and efficiently
  • Collaborate with departments across CloudPay and foster positive working relationships
  • Ensure tracking information delivered to deadlines
  • Coordinate external & Internal audits
  • Develop and implement process and solution enhancements to increase efficiencies and drive better outcomes
  • Meet with team leads, customers and Service Partners which will mean an element of travel globally

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