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Commercial Insight Analyst | Andover, UK

Posted: Sep 29, 2020 8:03:52 AM

As a result of strong growth and increasingly complexity CloudPay has established a new Commercial function and requires the need for a Commercial Insight Analyst.

This role will be working closely with the Commercial Director to shape the future of CloudPay Insight. The role requires some Business as Usual tasks to ensure the insight operations are flowing smoothly, but mainly focussing on the three key areas: Commercial Insight Strategy, Projects and Growth.


This is not a “traditional” analyst role where there are set routine BAU tasks. This is a great opportunity in a new role to get hands-on experience in establishing the Commercial Insight element within the Commercial Function. For the right candidate this is the perfect opportunity to shape a function and develop a career with CloudPay.


Package and Benefits:
  • Competitive annual salary
  • 24 days annual leave, plus bank holidays
  • Flexible pension contribution
  • Life assurance x4
  • Private medical insurance
  • Personal and professional development opportunities
  • Friendly and flexible working environment


Attributes and Experience Required:

  • Strong commercial storyteller with impeccable writing and presentation skills
  • Proven experience in a hands-on analytical role within a large organisation
  • Strong technical background in data analytics
  • Strong attention to detail with an investigative approach
  • Good stakeholder management and relationship building skills
  • Solution driven, innovative, pace-setting and focused on results
  • Strong resilience and ability to handle problems and barriers in order to meet objectives
  • Proven commercial acumen
  • Advanced Excel skills (very large data sets, pivots, H/V-Look-ups, sumifs etc)
  • Excellent communication skills with the ability to challenge and influence the business at senior levels
  • A self-starter with who can take an idea and develop it on their own


  • A payroll background would be distinct advantage
  • Experience of NetSuite and Apttus would be beneficial
  • Advanced Excel skills (coding / VBA)
  • PowerBI or other Business Intelligence (BI) tools
  • Data Science (Python, R, SQL)
  • Bachelor’s Degree in mathematical/Economics or Business Administration


Daily Duties and Main Responsibilities:

As outlined above this role will evolve over time, but the initial focus will be to get hands-on with establishing insights for our customers and service partner relationships. Other tasks may be allocated within the scope of this role. Key responsibilities are:


  • Commercial Insight Strategy jointly with the Commercial Director
    • Commercial oversight of service partners
    • Deep analysis on cost, charging methods per service partner
    • Build up inter Service Partner comparison and in-house vs Service Partner
    • Support Service Partner Relationship managers on strategic insight
    • Ensure alignment of Service Partner Insight with costs and pricing model
    • Power our pricing through commercial insight and market knowledge
  • Strategic Insight Projects
    • Design, Develop & Implement Commercial tools, Dashboards and solutions to enhance business understanding
    • Support the Commercial Director on special projects, including providing relevant KPI’s, driving analysis, Customer Segmentation and market modelling.
    • Lead execution of key strategic projects (eg: automation of dashboards)
    • Assisting in creating strategic insight roadmaps
    • Create strategic KPI’s for Decisional & Actionable Insights
  • Commercial Insights Growth
    • Develop, design, implement global training program for Commercial Insight
    • Lead the development of standardisation, consistency and framework of Commercial Insight globally
    • Create strategic Business Intelligence modules within the business
    • Work with various business function leaders to create actionable insight to enhance business performance
    • Develop Insight on new product and service offerings




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