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Australian Payroll Manager | Makati City, Philippines

Posted: Aug 14, 2019 6:41:07 AM

This is a customer facing role which involves Management and leadership support to the AU Payroll team members in remote location Philippines. This role includes managing customer SLAs, managing Service Partner performance and providing escalation support to the team members.


Package and Benefits:

  • Competitive annual salary
  • 18 days annual leave, plus bank holidays
  • HMO
  • Personal and professional development opportunities
  • Friendly working environment


Attributes and Experience Required:

  • Experienced with payroll and associated rules, ideally 4 – 5 years
  • Experience with Payroll Metrics Software
  • Organisational skills to meet deadlines
  • Experience of Supervising or leading a team
  • Computer skills including Word, Excel, email and internet
  • Knowledge of International business processes and cultures, and an ability to communicate internationally at all levels
  • High levels of competence with relevant software employed by the company
  • Strong interpersonal skills
  • Flexible approach to working hours
  • Assertive thinking and decision-making skills


Daily Duties and Main Responsibilities Will Include:

  • Manage SLAs as per the organization Targets
  • Handle all payroll matters and queries from customers in a timely manner
  • Facilitate Monthly Payroll reviews with customers and Service Partners
  • Perform Regular Payroll Audits and reviews with team members
  • Hiring and on-boarding activities including training of new team members
  • Performance and Workload Management of Team members
  • Perform monthly payroll processing, Payments and Reporting for customers within APAC region
  • Perform year end processing and social contributions in accordance to local statutory and company policies
  • Partner with implementation to on-board new customers
  • Manage Payroll scope changes, change requests and product customisations
  • Lead new product enhancement roll outs for our customers and service partners

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