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Associate RFP Writer | San José, Costa Rica

Posted: Jun 26, 2019 6:06:59 AM

CloudPay is looking for an enthusiastic, career minded individual, with a strong work ethic to join our global marketing team as an Associate RFP Writer.

This role will be part of a high-profile team primarily responsible for processing RFPs, requests for information (RFIs), and client due diligence questionnaires (DDQ) using our established database. The successful candidate will play a pivotal role working with the various teams within CloudPay to ensure responses are clearly and effectively communicating the company’s capabilities and principles.

The role will help support CloudPay’s RFP process and continue to expand our efforts to improve the speed and quality of our responses. This role presents an opportunity for a motivated candidate to participate in, and contribute to the growth of the organization and success of the business.

Package and Benefits:

  • Competitive salary
  • 10 days fully paid Annual Leave
  • December bonus
  • Private Medical Insurance
  • Personal and professional development opportunities
  • Friendly working environment


Attributes and Experience Required:

  • Excellent communication skills, both written and verbal
  • Strong interpersonal skills and the ability to work well in a team as well as on your own
  • Strong organisational and administrative skills
  • Background in proofreading and copy editing
  • Process orientated with strong attention to detail
  • Flexible approach to work and able to adapt to change
  • Experience with appropriate software packages, e.g. Microsoft Excel, Word & PPT
  • Familiarity with sales and marketing systems, such as CRMs and content databases
  • Experience in a bidding environment would be an advantage

 

Daily Duties and Main Responsibilities Will Include:
  • Collaborate with Marketing and Sales partners in responding to RFP for new project requests
  • Managing the initial project requirements ensuring that projects are uploaded to the content management system, running initial matching of questions and answers, ready for others to review and complete the RFP/RFI
  • Identifying and assigning client questions that require input from subject matter experts (SMEs), liaising with SMEs to provide responses by the allocated timescales
  • Proofread responses prior to ‘Export’ to ensure that there are no errors in the information, whether spelling, grammatical, incorrect client names, or other erroneous items
  • Preparing and exporting completed projects from the content management system ensuring that the response is correctly exported and formatted into either the customer’s template or CloudPay’s template, and sent to the appropriate Sales team member
  • Helping keep the content database library up to date by establishing and monitoring the review cycles of each attachment, critical question and liaising with relevant internal departments
  • Work with marketing tools such as HubSpot CRM and Loopio

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