CloudPay Customer Services

CloudPay leverages our CloudPay Collaborate capability and offers global follow the sun worldwide services which enables 24×7 support all year round delivered from our services centers in the USUKFranceHungarySingaporeChina and Brazil.

CloudPay provides global support for all implementation projects and live payrolls. CloudPay’s customer’s authorized regional payroll managers use the CloudPay Global Support team as their contact point for all queries that need the attention of CloudPay. CloudPay Collaborate acts as the primary mechanism for customers to raise and manage issues, which are lead to successful closure to agreed service levels and timescales.

Global Customer Service

Global Customer Service Slide


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