Careers

We are always looking for people with international payroll experience in product, technology, sales, marketing, support, and implementation and managed services areas. We offer competitive salaries and benefit packages for the right people.

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Irish Payroll Specialist

Location

Andover, UK

Irish Payroll Specialist

Location

Andover, UK

  Purpose of the Role: CloudPay is looking for an Irish Payroller to join their team in Andover.  This position will be responsible for operational processing of the payrolls along with other existing CloudPay resources.  In this operational capacity the person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential Key Areas of Responsibility:
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Research discrepancies of payroll information and / or documentation to ensure accuracy and adherence to procedures prior to processing
  • Maintains payroll information, files and records to provide up to date reference and audit trail for compliance
  • Analyse payroll related information to ensure accurate distribution of funds and payroll
  • Prepares reports, tax filings, correspondence and other written materials as written reference or for compliance with district, state, federal or international statutory requirements.
  • Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Partner with Transition Consultants to ensure successful knowledge transfers are completed between Project Delivery and Operations
  • Support any parallel runs if testing is needed on a new requirement
  • Support the Software Release process by validating that new features have been accurately developed
  • Expert level knowledge of local legal requirements, statutory forms and reporting etc
Technical Requirements:
  • Business software experience required: MS Excel, MS Word, Email Apps
  • Business software experience preferred but not required: MS Project, Google Apps
  • Strong organisational and multi-tasking skills to meet deadlines.
Relevant Experience
  • 2 – 5 yrs (min) experience in payroll processing
Behavioural Qualities
  • Strong communication and collaboration skills.
  • Team player with ability to share information and interact positively with others.
  • Flexible approach to working hours.
  • Assertive action and decision making skills.
  • Forward thinking, able to plan and organize own workload
  • Self advancement skills to develop own effectiveness
Salary and Benefits: 
  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment

Junior Payroll Payments Specialist

Location

Andover, UK

Junior Payroll Payments Specialist

Location

Andover, UK

Purpose of the Role: The duties of a Junior Payroll Payment Specialist will include all the areas detailed below, full training will be provided:
  • Ensure the timely and accurate preparation and processing of Global Payroll Payments to Employees, Payroll Partners, Statutory Bodies and Third Party Providers on behalf of clients.
  • Point of contact for Payroll Payment and account balance queries or requests for information from Clients, Payroll Partners, Payment Solution Providers or internal colleagues
  • Preparation and maintenance of Payroll Payments Solution Process Documentation
  • Follow specific payroll payments process as established with specific attention to detail
Key Areas of Responsibility:
  • Coordinate requests for set up of new beneficiary or changes to existing beneficiary details in payment platform, liaising with payment solutions provider as necessary
  • Coordinate the payment processing in line with the Global Payment Schedule ensuring adherence to approval process, and back up documentation and record of payments maintained.
  • Ensure Fund Requests are prepared in a timely manner, following Operations confirmation of payroll sign off by client, appropriate control checks are actioned and sign off obtained to ensure accuracy prior to release to client.
  • Monitor client accounts for receipt of settlement funds
  • Any other ad hoc duties
Skills and Experience:
  • Minimum of 5 GSCEs A - C, including Maths & English
  • A-levels preferred.
  • Strong interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a customer centric and positive approach
  • Able to communicate at all levels; deal with clients, payroll partners, payment solution providers and internal colleagues via the telephone & email across multiple countries
  • Ability to solve problems and communicate pro-actively with line manager
  • Flexible approach to working hours
  • Assertive action and decision making skills
  • Forward thinking, planning and organisation
  • Good knowledge of MS Office, Excel & Internet based software would be advantageous
  • Self Advancement skills to develop own effectiveness
Salary and Benefits:
  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment
  • Full training will be provided

Interface File Co-ordinator

Location

Philippines

Interface File Co-ordinator

Location

Philippines

Purpose of the Role:  To ensure the successful integration of interface data, and be a central point of contact for internal and external queries around the integration of interface data. Key Areas of Responsibility:
  • This is mainly a client facing role which requires acting as the client's main point of contact for interface specific errors/queries arising at any point of time during lifetime of the payroll.
  • As part of both CloudPay’s payroll implementation team and Operations team, the Interface File Coordinator will work closely with Project Managers, Implementation Consultants and Payroll Operators.
  • Logging the status of received data files, including any errors generated by each file. This can be used to identify points of failure for the client’s integration and passed back to the client as improvement suggestions.
  • Raising support tickets to inform the client of integration errors. Communicating with the client and Payroll Operator to resolve any outstanding errors through the relevant ticket.
  • Reviewing and Maintaining IFC team owned processes and documentation.
  • Investigating and reporting incorrect CloudPay interface behaviours to the development team via JIRA.
  • Supporting transition of interface payrolls from implementation to operations.
Skills and Experience:
  • The ideal candidate will have a methodical approach to completing various Test scripts, including Unit, System and UAT, with a keen eye to detail and accurate recording of Test Results.
  • Problem solving and a solid understanding of version control, defect tracking, and test case management is also a must.
  • Responsibilities include understanding requirements and creating test scripts that will comprehensively validate those requirements.
  • Payroll experience is also an advantage
  • The candidate will need to have excellent communication skills as the roll can include Client facing project work, as well as working with internal project staff including Developers, Testers, Implementation Consultants and Project Managers.
  • Testing will be based on In-house payroll software solutions and Client interface solutions. Knowledge of xml and mysql would be advantageous, experience of Jira and Testlink would be beneficial however training will be provided.
  • Working knowledge of Microsoft Excel is essential.
  • Attention to Detail
  • Proactiveness and a willingness to learn.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Implementation Consultant

Location

Singapore

Implementation Consultant

Location

Singapore

Purpose of Role:  To support the project teams in the implementation of new clients and payroll solutions on the CloudPay platform Key Areas of Responsibility:
  • As part of CloudPay's payroll implementation team, the Implementation Consultant will work closely with Project Managers and will be responsible for performing requirements analysis, documenting the agreed payroll design, payroll system configuration and testing. 
  • This is a high visibility client facing role which requires acting as the client's main point of contact for payroll specific queries arising at any point of time during the implementation life cycle.
  • A good understanding of payroll is a must in order to be able to review and validate client's current payroll details for completeness and quality of information provided as well as to perform gap analysis between the client's current payroll and CloudPay's payroll platform.
  • This role will be responsible for transitioning newly implemented projects to the Regional Operations team by documenting the "payroll transition manual" specific to each implementation and shadowing the Operations team during the project stabilization period.
  • Payroll set-up analysis and documentation will be an integral part of this role and the responsibilities include:
    • identification of key payroll processes and documentation thereof for CloudPay Operations team and clients - including Payroll Calendars and payroll roles & responsibilities - the payroll Blueprint.
    • Ensuring the payroll review processes are followed and parallels and handover documents are signed off.
    • Ensuring that testing of development work is thorough and is signed off by clients
  • Strong interpersonal skills with the ability to articulate and document client requirements is required as this role frequently acts as the conduit between the client user group and IT Engineering (Development & Testing) teams.
Experience - Desirable
  • Experience in implementation of Payroll and / or HR solutions 
  • Payroll processing experience
  • Knowledge of different international payrolls and statutory requirements
  • Competent with MS Office suite of software
  • Communicating with Clients / Vendors
  • Experience of preparing and delivering training / presentations
Personal Skills:
  • Strong communication and people skills 
  • Assertive action and decision-making skills
  • Proactive, Process orientated and good planning skills
  • Relationship building and a strong team player
  • Self advancement skills to develop own effectiveness.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Spanish Payroll Specialist

Location

Budapest, Hungary

Spanish Payroll Specialist

Location

Budapest, Hungary

Purpose of Role:  This position will be responsible for operational processing of the Spanish payrolls alongside existing CloudPay resources.  In this operational capacity the person will ensure the accuracy of payroll and payroll related information for internal and SSAE 16 audits, in addition to processing payrolls in accordance with established statutory requirements and internal processes.  Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential Key Areas of Responsibility: 
  • Implementation of an in-house payroll platform with assistance from all relevant CloudPay departments.
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Research discrepancies of payroll information and / or documentation to ensure accuracy and adherence to procedures prior to processing.
  • Maintain payroll information, files and records to provide up to date reference and audit trail for compliance.
  • Analyse payroll related information to ensure accurate distribution of funds and payroll
  • Prepare reports, tax filings, correspondence and other written materials as written reference or for compliance with district, state, federal or international statutory requirements.
  • Data input in line with Spanish legislation
  • Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Partner with Transition Consultants to ensure successful knowledge transfers are completed between Project Delivery and Operations
  • Support any parallel runs if testing if needed on a new requirement
  • Support the Software Release process by validating that new features have been accurately developed
Experience:
  • Expert level of knowledge of local legal requirements, statutory forms and reporting
  • Business software experience required: MS Excel, MS Word, Email Apps, Google Apps
  • Min of 2 years experience in payroll processing
  • Knowledge of  Wolters Kluwer A3 software would be advantageous
  • Accounting and bookkeeping experience would be advantageous
  • International payroll experience preferred
Personal Skills:
  • Strong organizational skills and multi-tasking skills to meet deadlines
  • Multi lingual skills required
  • Strong communication and collaboration skills
  • Team player with ability to share information and interact positively with others
  • Assertive action and decision making skills
  • Forward thinking, able to plan and organize own workload
  • Self advancement skills to develop own effectiveness
Salary & Benefits: 
  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment

Test Analyst

Location

Philippines

Test Analyst

Location

Philippines

Purpose of Role:  The Test Analyst works in the testing department of Engineering team and report to Test Manager. Test Analysts are responsible for fulfilling varying responsibilities within the team, including requirement analysis, scoping of testing requirements, test case preparation and execution, reporting and tracking defects to closure and reporting status update/progress. Areas of Responsibility:
  • Perform Requirement analysis and identify gaps in requirement by assessing the product functionality, usability and fitness for purpose.
  • Take ownership for the design of test scenarios, test cases and test data according to product specifications.
  • Perform manual functional testing to ensure a quality product.
  • Plan own work according to the Test Plans and Schedules set by Test Manager.
  • Identify, report and track the bugs to closure.
  • Root cause analysis and communicating the technical details to developers.
  • Judging risk within the assigned testing requirements and highlight to Test Manager.
  • Co-ordinate with SMEs from other department for UAT support.
  • Support execution of automated scripts.
  • Explore and adhere to internationally recognized Software Testing and process.
 Skills and Experience:
  • Good knowledge about the standard software testing processes and practices.
  • Excellent logical, analytical and problem solving abilities.
  • Ability to analyze the requirement both from a testing and end user point of view and identify the gaps in requirement.
  • Ability to derive test scenarios and test cases from requirement.
  • Experience and knowledge of working with test case management tools.
  • Practical experience in defect management tools and good knowledge on defect life cycle.
  • Good communication skills and reporting abilities, to liaise with Business Analysts, SMEs and development team.
  • Knowledge of test automation will be added advantage.
  • 2 to 6 years’ experience in software testing
  • Experience in working with Test case management and defect management tools.
  • Experience and knowledge about different types of manual testing for example, build acceptance testing, smoke testing, system testing, regression testing etc.
  • Must have practical experience of working in a software development environment
  • Be able to show that they enjoy finding bugs and see testing as a career
  • A degree in a technical or scientific discipline; preferably software OR relevant.
Behavioural Qualities
  • Self motivated and a good team player.
  • Excellent logical and analytical skills.
  • Good root cause analysis skills.
  • Good communication skills, to express the defects to development and management team.
  • Able to prioritize and plan own workload.
  • Flexibility of working to tight timescales to meet release deadlines.
  • Follow up the latest tools and techniques in Software testing industry.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Senior Test Analyst

Location

Philippines

Senior Test Analyst

Location

Philippines

Purpose of Role:  The Senior Test Analyst works in the testing department of Engineering team and report to Test Manager.  Senior Test Analysts are responsible for fulfilling varying responsibilities within the team, including requirement analysis, scoping of testing requirements, test case preparation and execution, reporting and tracking defects to closure and reporting status update/progress. Senior Test Analysts are also responsible for assisting Test Manager in defining the test plans/strategies and guiding/reviewing the work of junior team members Areas of Responsibility:
  • Perform Requirement analysis and identify gaps in requirement by assessing the product functionality, usability and fitness for purpose.
  • Take ownership for the design of test scenarios, test cases and test data according to product specifications.
  • Perform manual functional testing to ensure a quality product.
  • Provide inputs to Test Manager for defining test plans and test strategies.
  • Plan own work according to the Test Plans and Schedules set by Test Manager.
  • Identify, report and track the bugs to closure.
  • Root cause analysis and communicating the technical details to developers.
  • Judging risk within the assigned testing requirements and highlight to Test Manager.
  • Take complete ownership for testing requirements of major modules in product.
  • Guide/assist junior team members for their requirement analysis/test preparation/executions.
  • Review the test preparation and execution work of junior members in team.
  • Assist Test Manager in adding the test cases to test plans and allocating from test case management tool.
  • Review the test coverage in regression and system test plans of release.
  • Co-ordinate with SMEs from other department for UAT support.
  • Support execution of automated scripts.
  • Explore and adhere to internationally recognized Software Testing and process.
 Skills and Experience:
  • Good knowledge about the standard software testing processes and practices.
  • Excellent logical, analytical and problem solving abilities.
  • Ability to analyze the requirement both from a testing and end user point of view and identify the gaps in requirement.
  • Ability to derive test scenarios and test cases from requirement.
  • Experience and knowledge of working with test case management tools.
  • Practical experience in defect management tools and good knowledge on defect life cycle.
  • Good communication skills and reporting abilities, to liaise with Business Analysts, SMEs and development team.
  • Leadership skills
  • Knowledge of test automation will be added advantage.
  • A degree in a technical or scientific discipline; preferably software OR relevant.
  • More than 5 years experience in software testing
  • Experience in working with Test case management and defect management tools.
  • Experience and knowledge about different type of manual testing like, build acceptance testing, smoke testing, system testing, regression testing etc.
  • Must have practical experience of working in a structured software development environment
  • Be able to show that they enjoy finding bugs and see testing as a career
Behavioural Qualities
  • Excellent logical and analytical skills.
  • Good root cause analysis skills.
  • Good communication skills, to express the defects to development and management team.
  • Able to prioritize and plan own workload.
  • Flexibility of working to tight timescales to meet release deadlines.
  • Follow up the latest tools and techniques in Software testing industry
  • Self motivated and a good team player.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Senior Manager, Marketing and Communications

Location

Raleigh, NC, USA
Home working available

Senior Manager, Marketing and Communications

Location

Raleigh, NC, USA
Home working available

Purpose of Role:  CloudPay is looking for an experienced Senior Manager of Marketing and Communications to join our global marketing team. The role will be responsible for executing on CloudPay’s content strategy, content partnerships and for the development of high-impact communication. If building out a cohesive content strategy is your passion, if developing compelling and engaging marketing copy drives you, and if bad grammar and punctuation make you cringe, read on. The primary responsibilities of this role will include proactively developing, planning and leading content marketing activities to drive CloudPay's brand visibility, including the management of communications and content partnerships resulting in quality, image building placements. This person will also play a vital role in turning corporate messaging strategies and content schedules into a wide variety of marketing copy deliverables. From website copy and eBooks to informative blog posts and sales presentations, you will be tasked with creating compelling, lead-generating copy for CloudPay's content strategy. First and foremost, you must possess the ability to produce compelling written content, and build/manage a team of freelance writers to deliver additional content. To handle the fast-paced work environment, you should be extremely organized and possess the ability and desire to work in close cooperation with other groups in the organization. You must have produced and delivered marketing content for enterprise products and are passionate about creating marketing content that is customer centric, appealing and easy to understand. A portfolio of writing samples is required. This role will be based in the Greater New York area. Areas of Responsibility:
  • Implement and manage a comprehensive content marketing program that is aligned with CloudPay’s strategy and that promotes the organization to its various constituencies.
  • Edit and author website copy, blogs, case studies, sales presentations, and eBooks.
  • Build and manage a portfolio of freelance writers to allow CloudPay to scale its content production with demand.
  • Collaborate with industry thought leaders, internal SMEs, clients and partners to uncover and produce unique stories that map to company’s overall content strategy.
  • Use CloudPay’s marketing automation system to publish content and build workflows that nurture prospects and engage existing customers.
  • Brainstorm with marketing and sales colleagues to come up with creative ideas related to prospecting and client engagement.
  • Manage workload and timelines efficiently to ensure on-time delivery of every project.
 Experience:
  • 5-6 years of marketing and professional writing experience.
  • Bachelor’s degree (Journalism, Communications or Interactive Marketing) preferred.
  • Clear and precise communicator with excellent written and verbal communication skills.
  • Strong editing, proofreading, and interpersonal skills.
  • Familiarity with, and skill in, B2B marketing that includes visual communication, brand identity, website and content management and working knowledge of marketing software products.
  • Detail-oriented, with high standards for brand, messaging, quality, and consistency of content.
  • High performing self-starter, with proven ability to work in a fast-paced, deadline-driven environment.
  • Strategic, creative thinker with critical analysis and problem-solving skills, along with flexibility and adaptability.
  • Capacity to juggle multiple priorities effectively within a fast-paced environment.
  • Ability to make timely decisions, anticipate problems and provide creative solutions.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Vice President of Sales

Location

New York City, USA
Home working available

Vice President of Sales

Location

New York City, USA
Home working available

Purpose of Role:  Build a global sales organization that can drive fast-growth in a multi-billion dollar technology and services market. Be accountable for continually achieving the targets required to meet CloudPay’s growth objectives. Identify, hire, train, lead and retain a sales team capable of delivering consistent sales growth. Work with the sales team and prospects to raise the level of awareness of and increase the demand for CloudPay’s Solutions through a highly consultative, solutions-oriented sales process. Contribute to driving the strategic direction of the Company. This role will be located in the US, preferable North East Areas of Responsibility: 
  • Develop a sales plan with strategies and tactics to achieve regional sales objectives, monitor performance.
  • Recruit, hire, train and retain business development managers.
  • Actively utilize Salesforce/CRM for effective activity, pipeline and team management, with ability to give executive team insights into opportunities expected to close in the next 30/60/90 days.
  • Establish, monitor and adjust the appropriate activity metrics for the sales team to consistently drive to sales targets.
  • Create the annual and three year sales forecast and present to leadership, including outside Board members.
  • Implement additional sales training programs working with internal and external resources.
  • Establish best practices for the sales organization and enforce their implementation.
  • Motivate employees to reach high levels of performance by establishing the right mix of objectives, coaching, training and leadership.
  • Represent CloudPay to customers, prospects and within the industry.
  • Develop and maintain relationships with partners and channels that lead to increased sales.
  • Collaborate with marketing to continually enhance positioning of the Company and refine lead generation strategies.
 Experience 
  • 6 – 8 years as a successful individual contributor, plus 6 – 8 years progressive sales leadership experience
  • Bachelor's degree, preferably in business
  • Experience building and developing a successful technology or services sales organization
  • Experience in selling 6 figure deals in Software-as-a-Service, enterprise software or technology enabled business services to global organizations in excess of $100M in revenues
  • Selling Human Capital software and solutions, especially payroll is a plus, but not required
  • Must have success selling through a complex and lengthy sales cycle, with multiple influencers and decision-makers
  • Excellent planning skills and ability to implement successful sales strategies
  • Solid sales training background and proven discipline to establish and track the sales process
  • Strong network of financial and human resources executives a plus
  • Experience building channel relationships
  • Ability to work in a fast paced, deadline driven environment
  • Ability to work in a process-driven, collaborative environment
  • Results oriented team player, yet can make thoughtful, hard decisions
  • Ambitious, competitive, energetic and resourceful
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

L&D Content Writer and Trainer

Location

Philippines

L&D Content Writer and Trainer

Location

Philippines

Purpose of Role:  This is a dual role combining content writing and providing training on the CloudPay payroll solutions.  The training audience will comprise of clients, payroll partners and internal attendees and training will be provided through traditional and online methods. Samples of previous work will need to be presented at interview. Areas of Responsibility:  Learning Content Writer
  • Work with key stakeholders to assess, identify, and prioritize learning deliverables
  • Design, develop and maintain e-learning content for CloudPay LMS, including administration of LMS. The content to be written is on CloudPay Products and systems.
  • Develop and maintain e-learning content for CloudPay LMS, including administration of LMS
  • Provide innovative and creative input into content design and in a format that addresses the needs of all stakeholders
  • Complete writing assignments according to set standards regarding order, clarity, conciseness, style and terminology
  • Review product technologies and published materials, make recommendations regarding the scope, format, content, and methods of reproduction.
  • Study specifications, mockups and product samples to integrate in the CloudPay LMS
  • Provide assistance to Technical Writer when required in order to meet deadlines
Trainer
  • Provide quality training to CloudPay’ clients, partners and employees across the globe.
  • Create new and maintain existing training and presentation materials, constantly evaluate training content and materials and course outcomes  for effectiveness
  • Identify and evaluate external sources of training materials and courses.
  • Identify training needs and most appropriate training method and channels
  • Track metrics regarding attendance, customer satisfaction, and course relevance
  • Facilitate the use of internal/external subject matter experts and collaborators in design and delivery of training programs, including scheduling/facilitating trainers and overseeing train-the-trainer programs.
 Experience 
  • Proven technical and creative writing skills
  • Minimum of 4 yrs experience in a combination of following areas : technical writing; e-learning content development; training material development and training courses, including web based courses.
  • Experience of e-learning development tools
  • Experience in providing training and hosting webinars to multicultural audiences of different levels.
  • Strong problem solver capable of managing multiple complex assignments with a high attention to detail
  • Good command of English, both written and spoken is compulsory.
  • Good command of second language or more, both written and spoken, an added advantage.
  • Keen attitude to learning and picking up new skills
  • Able to grasp complex software and learn quickly
  • Able to work independently and as part of a team
  • Able to priortise and track own workload and work within tight deadlines
  • Able to work under pressure
  • Flexibility to work different hours across region to meet global needs.
  • Computer literate with good knowledge in Microsoft Office with strong command of MS Word and PowerPoint, and other relevant applications to aid illustrations in write-ups
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Business Development Manager

Location

New York City, USA
Home working available

Business Development Manager

Location

New York City, USA
Home working available

Location: United States, (specific location is flexible) Purpose of Role:  The BDM’s primary objective is to achieve a revenue and unit plan. The BDM is responsible for sourcing prospects, managing inbound leads, qualifying prospects and leading the closing process. In this function, the BDM acts as a representative of the Company as well as a liaison between the prospect, third parties (e.g., channel partners) and internal CloudPay representatives. The BDM will partner with Pricing, Legal, Implementation and Operations throughout the lifecycle of a prospect to a customer. Areas of Responsibility:  New Business Development
  • Manage complex sales-cycles and present value of our enterprise SaaS payroll applications.
  • Prospect for potential new clients and convert into appointments. Reach assigned activity plans.
  • Follow-up and manage all assigned leads (from lead generation, web inquiries, third parties, etc.).
  • Cold call/email as appropriate within specific market or geographic areas to ensure a robust pipeline of opportunities. Meet prospects by growing, maintaining, and leveraging your network.
  • Identify potential prospects, and the decision makers within the prospect organization.
  • Establish meetings between prospect decision makers and Company’s practice leaders/principals.
  • Understand product demonstration and conduct demo’s as required.
  • Prepare proposals that speak to the prospect’s needs, concerns, and objectives utilizing approved CloudPay proposal templates. Develop strategic selling approach for each prospect.
  • Prepare pricing for approval by pricing committee.
  • Coordinate and plan all prospective client meetings, prepare presentations, and conduct preparation meetings with internal CloudPay teams.
  • Work with Sales management, Finance and Legal to prepare MSA’s and Statements of Work in line with approved templates.
  • Attend industry functions as assigned and approved by management, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Assist marketing with marketing campaigns as assigned.
 Administration
  • Review weekly progress against sales plan and activity plan with sales leadership.
  • Ensure that data is accurately entered and managed within SalesForce.
  • Continue to update and reforecast pipeline throughout the year.
  • Contribute to the development of any RFP’s.
  • Attend business development training as selected by Sales management.
  • Attend weekly sales team meetings and one on one sessions with Sales management.
  • Contribute to all on-going sales and marketing department projects (e.g., change proposal structure, feedback to marketing on lead qualification).
 Experience 
  • Bachelor’s degree required
  • Full-time position, location open, primarily home office and travel
  • 6+ years progressive and proven sales success, including achieving plan or greater three out of the last five years
  • Experience in selling SaaS software or technology enabled business services to enterprises in excess of $100M in revenues, experience in Human Capital, especially payroll is a plus, but not required
  • Experience selling into global organizations preferred, but primarily focused on US HQ’s, with global footprints
  • Must have success selling through a complex and lengthy sales cycle, with multiple influencers and decision-makers
  • Experience selling to Finance and Accounting organizations
  • Experience building channel relationships
  • Strong Microsoft Office skills
  • Ability to work in a fast paced, deadline driven environment
  • Ability to work in a process-driven, collaborative environment
  • Flexibility to work outside of normal business hours
  • Driven to succeed
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Legal Associate

Location

Andover, UK

Legal Associate

Location

Andover, UK

Purpose of Role:  CloudPay are looking for a Legal Associate to join their Legal team in the UK, the role will be responsible for providing practical legal advice in the areas of corporate, commercial and contractual law.  This includes:
  • Review and project manage legal contracts and other commercial agreements as required under the delegation of authority matrix
  • Assist with the management of all corporate insurance polices
  • Support the legal manager with any company due diligence requests
  • Liaise with external legal counsel as directed by the legal manager
  • Assist with company secretary duties
  • Management of other legal issues as required
  • Maintain clients anti money laundering packs
  • Research and report on legal changes including compliance effecting the company
  • Maintain data security logs and the data protection database
  • Manage day to day contract administrational duties
  • Other ad hoc legal and administrational duties as required
Areas of Responsibility: 
  • Maintenance of the company’s standard sales agreement bundle, which includes:
    • Drafting and implementation of the standard sales agreement bundle, which involves consultation with Sales, Product and Commercial Teams.
    • With the Commercial Team, the development and implementation of an agreement to enable licensing the use of the CloudPay software platform to third parties
    • Reviewing and seeking external advice where appropriate when customers request changes to the standard contract terms
  • Maintenance of the company’s standard agent agreement bundle, which includes:
    • Assisting with the drafting and implementation of the standard agent agreement bundle, which involves consultation with Operations, Product and Commercial Teams
    • Coordinating external advice where appropriate when agents request changes to the standard contract terms
  • With the Legal Manger, coordination and review of other proposed legal agreements, such as software licensing, across the business as determined by the delegation of approval matrix.
  • Working across the business, maintenance of our legal database summarising the Company’s obligations in respect of its customer and supplier agreements to enable the easy monitoring of both parities compliance under those agreements.
  • Provide legislative and regulatory updates to Legal manager for relevant territories.
  • Where appropriate, liaison with external counsel.
  • With the legal manager, provide general expertise and advice with regards to specific contractual issues and disputes
  • Other ad-hoc duties as requested.
 Experience:
  • Hold a relevant law degree, LPC and a minimum of 3 years commercial experience
  • Has the ability to carry out detailed contract reviews
  • Strong interpersonal skills with an ability to work with people at all levels
  • Ability to communicate effectively in written as well as spoken form
  • Fluency in a second language would be an advantage
  • Prior experience of the following would also be an advantage:
    • working in a technology environment
    • complying with regulatory frameworks such as anti money laundering legislation
    • managing data protection processes
    • working within a global organisation
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Procurement Manager

Location

Andover, UK

Procurement Manager

Location

Andover, UK


Purpose of Role: 

Responsibility for the management and improvement of existing commercial arrangement as well as the identification, negotiation and assisting in the implementation of new commercial arrangements.  Specifically:

  • Design and implement a procurement process that meets commercial, "best practice" and legal requirements (taking account of local variations and requirements);
  • Developing partnership led relationships with key vendors, such as technology partners and payroll partners;
  • Identify and understand the requirements of internal customers and ensure that their requirements are met through the procurement process and revised vendor relationships & best practice processes
  • Continual identification and implementation of commercial opportunities to make the best use of the resources available
  • Transition the present business model from working with an extensive network of individual, local payroll processing partners to working with regional or global payroll partners such that our spend and management resource is focused on a much smaller number of service providers;
  • Negotiation and implementation of vendor contracts, containing key metrics and KPIs (with supporting SLA's) working with the legal manager
  • Development of polices and procedures for the procurement process across the business
Areas of Responsibility:  Vendor Management
  • Implementation of polices and procedures across the business to ensure that:
    • Purchasing requirements of the business are appropriately identified, assessed, prioritised and approved
    • Procurement is involved at an appropriate stage in the buying process and that robust assessment of the business requirements and the what potential vendors can provide is made
    • Clear definition of responsibility in the business of and between the commercial and the operational day-to-day management of the vendors
  •  Further development of the escalation process for vendor issues and performance reviews, which will involve key stakeholders in the business
  • Working with the business stakeholder and legal manager, lead the negotiation of the commercial terms with vendors, ensuring that the value that the vendors provide to the business is maximised
  • Management of the key vendors, including:
    • Development of KPIs and the regular reporting of those KPIs to the business
    • Regular performance reviews with the vendors and the key business stakeholders such that an environment of continuous improvement is implemented and maintained
    • Implementation of a change control process for negotiating and implementing changes to vendor contracts
  • Working with the legal manager, further develop the businesses engagement framework with its vendors, including the standard contracts and statements of work used.
  • Develop a deep understanding of the company’s cost base and operational working and, using that knowledge, propose and implement initiatives that result either in an improvement in the customer experience or the efficiency of the business
  • Maintenance of a vendor contract database which should include details of the products and services that we purchase from our vendors as well as the key commercial terms of our relationship with them
  • Maintain a Preferred Supplier List
 Experience and Skills 
  • Strong interpersonal skills and used to working with people at all levels, both internal and external
  • Ability to communicate effectively in both written and spoken form
  • Strong financial and analytical skills
  • Ability to plan and manage resources against clearly understood business priorities.
  • Excellent organisational skills
  • CIPS qualified or equivalent qualifications and experience
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

Junior Implementation Consultant

Location

Andover, UK

Junior Implementation Consultant

Location

Andover, UK

Purpose of Role:  This position will support the Project Teams with the implementation of new clients & payroll solutions onto the CloudPay platform. Areas of Responsibility: 
  • As part of CloudPay’s payroll Implementation team, the Junior Implementation Consultant will work closely with Implementation Consultants & Project Managers assisting with the setting up and processing of live payrolls.
  • Configure CloudPay – setting up Payments, Deductions and Employer elements to ensure employees are paid correctly.
  • Assist clients, partners and internal teams with training on the CloudPay product.  To be completed via conference call, Phone or face-to-face.
  • Payroll set-up analysis and documentation will be  an integral part of this role and the responsibilities will include:
    • Creating documentation outlining payroll tasks & responsibilities
    • Creating calendars outlining timelines of a payroll process.
    • Process parallel payrolls in line with clients own live payroll
    • Assist with the testing of new system processes such as interfaces, Journal files and Employee Self-service
  • Transition newly implemented projects to the Regional Operations team by allowing Operations to shadow the payroll processing, ensuring both “Payroll Transition Manual” & “CloudPay Control” are updated with client specific instructions and tasks.
 Experience (Desirable)
  • Minimum of 5 GSCEs A - C, including Maths & English
  • A-levels preferred.
  • Experience in implementation of Payroll and/or HR solutions.
  • Experience of MS Office suite of software – Word & Excel.
  • Payroll processing experience.
  • Communicating with Clients
  • Forward thinking, able to plan and organize own workload
  • Self advancement skills to develop own effectiveness.
  • Strong inter-personal skills are important as the role is client facing.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
  • Full training will be provided

Canadian Payroll Specialist

Location

Raleigh, NC, USA

Canadian Payroll Specialist

Location

Raleigh, NC, USA


Purpose of Role: 

This position will be responsible for the successful processing of Canadian Payrolls for a SAAS based provider of global payroll.  The position requires experience in Canadian multi-providence payroll that includes a working knowledge of taxes, reciprocity agreements and local taxation. The person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential.


Areas of Responsibility: 
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll.
  • Research discrepancies of payroll information and/or documentation to ensure accuracy and adherence to procedures prior to processing.
  • Maintains payroll information, files and records to provide up-to-date reference and audit trail for compliance.
  • Analyze payroll related information to ensure accurate distribution of funds and payroll.
  • Prepares reports, tax filings, correspondence and other written materials (including but not limited to monthly payroll reports, transmittal memos, W-2’s, and 941’s) as written reference or for compliance with district, state, federal or international statutory requirements.
  • Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Partner with Transition Consultants to ensure successful knowledge transfers are completed between Project Delivery to Operations
  • Support any parallel runs if testing is needed on a new requirement
  • Support the Software Release process by validating that new features have been accurately developed
 Experience:
  • Business software experience required: MS Excel, MS Word, Email Apps
  • Business software experience preferred but not required: MS Project, Google Apps
  • Experience with High Line’s ePersonality software preferred but not required
  • 3 – 5 years (min) experience in Canadian multi-providence payroll processing
  • Strong organisational and multi-tasking skills to meet deadlines.
  • Knowledge of multi-state payroll rules and processing.
  • Certified Payroll Professional (CPP) certification preferred but not required
  • Multi-lingual skills preferred but not required: Spanish and/or Portuguese
  • High School Diploma Required
  • Bachelor’s degree preferred but not required
  • Canadian payroll experience required
  • Accounting and Bookkeeping experience would be an advantage
  • US and Latin America payroll experience preferred but not required
  • Strong communication and collaboration skills.
  • Team player with ability to share information and interact positively with others.
  • Flexible approach to working hours.
  • Assertive action and decision making skills.
  • Forward thinking, able to plan and organize own workload
  • Self advancement skills to develop own effectiveness.
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

French Payroll Specialist

Location

Budapest, Hungary

French Payroll Specialist

Location

Budapest, Hungary


Purpose of the Role

CloudPay is looking for a French Payroller to join their team in Budapest.  This position will be responsible for operational processing of the payrolls along with other existing CloudPay resources.  In this operational capacity the person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential


Key Areas of Responsibility
  • Process data input, establishing and maintaining payroll records and analyse payroll related information to ensure accurate payroll in line with legislation of France
  • Researches discrepancies of payroll information and/or documentation to ensure accuracy and adherence to procedures prior to processing
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Controls and cross-checking on payroll results
  • Assist in delivering payroll accurately and provides timely payment of employee salaries according to the calendar and in line with client service level agreements and expectations
  • Prepares and submits statutory declarations (monthly/quarterly) for Authorities (DUCS, health and welfare insurance, etc.)
  • Prepares regular and ad hoc payroll reports, handles special client requests
  • Ability to understand the whole payroll cycle and complex payroll processes.
  • Knowledge of French legal requirements, statutory forms and reporting etc.
  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps
 Experience
  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps
  • 1 – 2 years work experience in multi-lingual environment
  • Bachelor’s Degree
  • Demonstrable high level of using Excel, strong numeric skills
Personal Skills
  • 1-2 year work experience in multi-lingual environment
  • Strong FRENCH and ENGLISH languages skills required
  • Strong organisational and multi-tasking skills to meet deadlines
  • Autonomy in work, accuracy in every aspect of the role
  • Team player with ability to share information and interact positively with others.
  • Strong communication and collaboration skills.
Salary and Benefits
  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment

Payroll Supervisor, Philippines

Location

Philippines

Payroll Supervisor, Philippines

Location

Philippines

Purpose of Role
  •  Assist the Manager in supervise and lead the team to process client payrolls in one or multiple Asian-Pacific countries on a timely and accuracy manner.
  • Provide payroll and payroll related operational support services to clients.
  • Ensure payroll services meet the client specific Service Level Agreements and in accordance to organizational policies.
  • Work closely with internal partners, where necessary to provide client services.
Key Areas of Responsibility
  • Perform IPW  for clients’ payroll
  • Provide payroll system training and guidance to new team member
  • Assist manager in raising CRM case, track and close tasks to ensure completeness as and when on a timely basis
  • Assist manager in monitoring the processing checklist and calendar
  • Act as a back-up to manager during his/her absence on payroll processing issues
  • Perform monthly payroll processing for clients within APAC region
  • Perform payroll payments and social contributions in accordance to local statutory and company policies
  • Handle all payroll matters and queries from clients on a timely manner
  • Perform payroll reconciliation
  • Distribution of payroll reports to various business units
  • Update payroll manual as and when on a timely basis
  • Responsible and preparation of client’s year-end forms and benefits in kinds attachment
  • Reconciliation of month-to-month payroll data changes;
  • Computation and maintenance of other compensation related information
Job Requirements & Relevant Experience
  • Minimum a basic degree in Payroll, HR, Business administration or Accounting with payroll processing experience
  • Minimum a basic degree in Payroll, HR, Business administration or Accounting with payroll processing experience
  • At least five years of professional experience with one to three years of senior level payroll processing experience.
  • Experience working in an outsourcing environment or have managed large-in-house payroll headcount in a MNC.
  • A good working knowledge and understanding on the whole payroll processing cycle including filing of government claims and tax submission.
  • Experienced with International payroll and associated rules
  • Knowledge of payroll processing of other Asian (e.g. Australia, New Zealand, Hong Kong, Taiwan, Korea, Japan) countries a plus
  • Proficiency in MS Office with strong Excel skills
  • Understanding of APAC HR & Payroll law and policy as it pertains to service centre support models and implementation.
  • Knowledge of international business processes and cultures and ability to communicate internationally at all levels.
  • Knowledge of local and international payroll rules and processing.
 Behavioural Qualities
  • Good interpersonal and communication skills
  • Good organisational skills to multi-tasks and meet deadlines.
  • Capable to work independently as well as to lead a team under time constraints and tight deadlines
  • Supervisory skills and team management experience preferred
Salary & Benefits:
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
 

International Payroll Specialist

Location

Philippines

International Payroll Specialist

Location

Philippines

This role will be a primary contact for global customer inquiries dealing primarily with APAC payrolls.  The person in the role must be able to:

  • Provide payroll and payroll related operational support services to clients,
  • Ensure we meet the standard / client specific Service Level Agreements.
  • Ensure that all payroll services provided are in accordance to organization policies and client SLAs
  • Liaise with partners, where necessary to provide client services

Please note we can only accept applications from Locals and Permanent Residents.


Key Areas of Responsibility
  • Perform monthly payroll processing for clients within APAC region
  • Perform payroll payments and social contributions in accordance to local statutory and company policies
  • Handle all payroll matters and queries from clients on a timely manner
  • Perform payroll reconciliation
  • Distribution of payroll reports to various business units
  • Update payroll manual as and when on a timely basis
Job Requirements & Relevant Experience
  • Minimum Degree in Human Resource/Accounting/Business Administration
  • Preferably with 1-2 years of hands-on payroll experience
  • Experience in regional payroll will be an advantage
  • Preferably with experience from a payroll outsource industry
  • Good interpersonal and communication skills
  • Proficiency in MS Office, especially Excel
  • Ability to work in a fast-paced environment
  • Systematic and analytical approach to problem solving.
  • Good attention to detail.
  • Good communication skills, and able to explain payroll processing matters clearly.
  • Energetic and able to work under pressure and independently
  • Able to prioritise own workload.
  • Maintain an up to date knowledge of payroll regulations and statutory requirements.
  • Able to work effectively as part of a team.
  • Be able to work in a fast-paced environment.
Salary and Benefits
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression

German Payroll Practitioner

Location

Budapest, Hungary

German Payroll Practitioner

Location

Budapest, Hungary


Purpose of Role:

CloudPay is looking for a German Payroll Practitioner. This position will be responsible for operational processing of the payrolls along with other existing CloudPay resources.  In this operational capacity the person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential.


Key Areas of Responsibility: 
  • Data input, establishing and maintaining payroll records and analyse payroll related information to ensure accurate payroll in line with legislation of Germany
  • Research discrepancies of payroll information and / or documentation to ensure accuracy and adherence to procedures prior to processing
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Controls and cross-checking on payroll results
  • Maintains payroll information, files and records to provide up to date reference and audit trail for compliance
  • Delivers payroll accurately and provides timely payment of employee salaries on time in line with client service level agreements and expectations.
  • Prepares and submits statutory declarations for authorities
  • Prepares regular and ad hoc payroll reports, handles special client requests
  • Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Partner with Transition Consultants to ensure successful knowledge transfers are completed between Project Delivery and Operations
Experience:
  • Knowledge of German legal requirements, statutory forms and reporting etc.
  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps
  • 1 – 2 years experience in German payroll processing
  • Bachelor’s Degree
Personal Skills:
  • Strong organisational and multi-tasking skills to meet deadlines.
  • Autonomy in work,
  • Forward thinking, able to plan and organize own workload
  • Self-advancement skills to develop own effectiveness
  • Team player with ability to share information and interact positively with others.
  • Strong communication and collaboration skills.
  • Assertive action and decision making skills
  • Strong German and English languages skills required
 Salary and Benefits: 
  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment
 

Junior EMEA Partner Network Payroll Specialist.

Location

Andover, UK

Junior EMEA Partner Network Payroll Specialist.

Location

Andover, UK

Purpose of the Role:  Ensure timely and accurate preparation of the monthly payrolls by our local Partner Network for our EMEA based clients. Responds to any enquiries from clients, providers or colleagues regarding these payrolls and provides ad-hoc duties as needed Key Areas of Responsibility: 
  • Communication between client and Payroll Providers regarding their payrolls
  • Check monthly payroll reports from Payroll Providers
  • Ensure all timelines are adhered to by all parties involved
  • Regular reports back the EMEA Partner Network Manager
  • Responsibility for operational support while ensuring a follow-the-sun model with the other regional teams
  • Will recommend departmental specific procedures and implement those that are approved
  • Delivery of QA compliance and process
Relevant Skills and Experience: 
  • Forward thinking, planning and organisational skills to meet strict deadlines
  • Computer skills including Word, Excel, email and internet
  • Minimum of 1 years experience working within an office environment
  • Good communication skills and cultural awareness
  • A head for figures (no payroll experience necessary)
  • To manage upwards and ensure the EMEA Partner Network Payroll Manager has all the information required to make strategic and operational decisions
  • Additional languages beneficial
  • Flexible approach to working hours
  • Assertive thinking and decision making skills
  • Self advancement skills to develop own effectiveness
Salary and Benefits
  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
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