Careers

We are always looking for people with international payroll experience in product, technology, sales, marketing, support, and implementation and managed services areas. We offer competitive salaries and benefit packages for the right people.

Payroll Specialist, Singapore

Purpose of Role: 

This role will provide payroll and operational support services relating to payroll services to clients, to ensure we meet the standard / client specific service level agreements.  Additionally to ensure that all payroll services provided are in accordance to organization policies, and agreed work details with clients meeting the Service Level Agreement and liaising with partners, where necessary to provide client services

Key Areas of Responsibilities: 

  • Perform monthly payroll processing for clients within APAC region
  • Perform payroll payments and social contributions in accordance to local statutory and company policies
  • Handle all payroll matters and queries from clients on a timely manner
  • Perform payroll reconciliation
  • Distribution of payroll reports to various business units
  • Update payroll manual as and when on a timely basis

Experience:

  • Minimum GCE ‘A’ level or diploma with payroll/HR or Accounting experience
  • Preferably with 1 to 2 years’ of hands-on payroll experience
  • Experience in regional payroll will be an advantage
  • Good interpersonal and communication skills
  • Proficiency in MS Office
  • Ability to work in a fast-paced environment

Behavioural Qualities:

  • Systematic and analytical approach to problem solving.
  • Good attention to detail.
  • Good communication skills, and able to explain payroll processing matters clearly.
  • Energetic and able to work under pressure and independently
  • Able to prioritise own workload.
  • Maintain an up to date knowledge of payroll regulations and statutory requirements.
  • Able to work effectively as part of a team.
  • Be able to work in a fast-paced environment.

Salary and Benefits

  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
Apply Here

Global Sales Support Consultant, Raleigh

Purpose of the Role:

The Sales Support Consultant must be exceedingly well organized, detail-focused, flexible and have the ability and desire to thrive in a fast pasted, deadline driven environment.  They should be service-oriented and must enjoy the challenges of supporting a global sales team and prospective customer activity. This position will support a global sales team and be expected to cover multiple time zones as needed.   ** Please note we are not looking for a Solutions Architect, Programmer, or Software Consultant **

The Sales Support Consultant will be responsible for optimizing the effectiveness of CloudPay’s Sales organization through the development, implementation and maintenance of a range of sales operations functions.  This role will assist in the management of key sales tools used to track forecasting, sales team performance, sales team metrics, lead management, pre-sales solutions, and product demonstrations.

The Sales Support Administrator will work closely with Sales Management and other departments (Marketing, Finance, Operations, etc.) to drive the Sales Process.  This will a global role until the team is expanded in EMEA and APAC.

Key Areas of Responsibility: 

RFP/Proposal Management:

  • Manage RFP and proposal processes
  • Provide high quality, professional proposal packages in response to requests by prospective and existing customers
  • Deliver timely,accurate, well worded, concise, thorough and fully developed responses to RFPs and proposals
  • Support the new business sales activity by understanding sales strategies and providing proposal packages that support the strategies
  • Ensure quality RFP responses and proposals are issued and deadlines are met

Data Management/Analytics:

  • Provision of required reporting, analytics and business intelligence through SalesForce.Com.
  • Ensures availability of pipeline and forecast reports and dashboards to sales management
  • Assists Sales Management with revenue forecast presentations

Reporting and analysis:

  • Provide the Sales and Marketing department’s appropriate data to make sound decisions.  This includes building standards, key metrics, analyzing trends and providing reporting for management.
  • Coordinate the lead generation / sales programs and partner with Marketing
  • Product demos and solutions
  • Maintain thorough knowledge of CloudPay’s products and services, and ensure sales library is kept up to date
  • Develop and deliver product demonstrations to prospective customers
  • Ensure demonstrations of CloudPay’s products are tailored to the needs of the prospect
  • Crucial to the role is the ability to interact with clients and staff (at all levels) in a fast paced environment, sometimes under pressure. The Sales Support Administrator must be proactive, resourceful, and demonstrating a high level of professionalism.  Attention to detail and good written and oral communication skills are important.

Experience:

  • 5+ years of experience in a similar role or in an operational role within a global managed services company if preferred, with a focus in payroll, HR, HCM, HRO, SaaS systems etc.
  • Bachelor’s degree; or equivalent combination of education and relevant business experience
  • Expert knowledge in MS Office, including Word, Excel, PowerPoint and Outlook
  • Experience with Customer Relationship Management software (e.g Salesforce.com)

Personal Skills:

  • Excellent written and oral communication skills
  • High attention to detail
  • Ability to manage multiple projects and competing priorities
  • Excellent judgement and professionalism

Salary and Benefits

  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
Apply Here

Global Account Manager (P/T Maternity Cover)

Purpose of the Role:

As a Global Account Manager you will take responsibility to act as a client advocate and manage and maintain successful relationships with key stakeholders within the client organisation.  Your role will include developing of the pipeline within the client organisation with up-selling of additional countries and scopes and to ensure that there is adequate contractual cover and support in place.  You will need to manage day-to-day business issues involving all internal departments and ensure outcomes and deadlines are in line with client expectations. Additionally, you will also be coordinating, managing and supporting quarterly governance meetings with key stakeholders.

This role is to cover the management of CloudPay’s largest client providing payroll services for over 15,000 employees in 80 countries and over 100 legal entities.   This is a 12 month part time role of 2.5 days per week to cover maternity leave.

Key Areas of Responsibility: 

  • To manage and maintain successful client relationship
  • To up-sell additional countries and scopes
  • To create and manage contractual cover for additional scopes
  • To manage regional manager and executive level relationships
  • To support day-to-day business issues involving all departments
  • To support quarterly governance meetings to share business updates and review future scopes, contract items and outstanding issues
  • Ability to understand and support all areas of issue and resolve in a competent manor and problem solve on behalf of our clients.

Experience: 

  • Proven customer communication skills with external partners and clients
  • Strong project management skills
  • Familiar with payroll / accounting in a single or multiple counties, is preferable
  • Knowledge and competent on CloudPay system a bonus.

Personal Skills:

  • Strong communication skills
  • Strong organisational skills
  • Ability to manage internal department and client relationships
  • Strong listening skills and management of client expectations
  • Requires a willingness to work a flexible schedule

Some travel may be required for this role and some calls and meetings may occur outside business hours.

Salary and Benefits

  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression – possibility of the role becoming permanent

 

Apply Here

Junior Test and Implementation Consultant, Singapore

Purpose of the Role

  • Enable a smooth workflow between the Business Analysis and the Technical Implementation team for testing and rolling out business requirements for all data transformation processes.
  • Assisting Implementation Test Lead and Implementation Consultants in day to day activities

Key Areas of Responsibilty

  • Prepare test plans/scripts, conduct and test all data transformation processes.
  • Signoff key components/functionality before release into a production environment
  • Maintain high quality and accuracy for all software release for all data transformation processes
  • Prepare a test plans and a test scripts for each software component to demonstrate the business condition under test and anticipated results
  • Work closely with projects teams to try and identify data related problems for new client implementation.
  • Liaise with clients and external organisations where necessary, both in the UK and internationally.
  • Demonstrate the ability to learn new application functionality.
  • Assist with the configuration and testing of software for new payroll implementations

Experience

  • The ideal candidate will have a methodical approach to completing various Test scripts, including Unit, System and UAT, with a keen eye to detail and accurate recording of Test Results.
  • Problem solving and a solid understanding of version control, defect tracking, and test case management is also a must.
  • Responsibilities include understanding requirements and creating test scripts that will comprehensively validate those requirements.
  • Payroll experience is also an advantage

 Personal Skills

  • The candidate will need to have excellent communication skills as the roll can include Client facing project work, as well as working with internal project staff including Developers, Testers, Implementation Consultants and Project Managers.
  • Testing will be based on In-house payroll software solutions and Client interface solutions. A knowledge of xml and mysql would be of advantage, experience of Jira and TestLink would be a nice to have but training will be given for these applications.
  • Working knowledge of Microsoft Excel is essential.

Salary and Benefits

  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
Apply Here

Payroll Supervisor, APAC

Purpose of Role

  •  Assist the Manager in supervise and lead the team to process client payrolls in one or multiple Asian-Pacific countries on a timely and accuracy manner.
  • Provide payroll and operational support services relating to payroll services to clients.
  • Ensure payroll services meet the client specific service level agreements and in accordance to organizational policies.
  • Work closely with internal partners, where necessary to provide client services.

Key Areas of Responsibility

  • Perform IPW  for clients’ payroll
  • Provide payroll system training and guidance to new team member
  • Assist manager in raising CRM case, track and close tasks to ensure completeness as and when on a timely basis
  • Assist manager in monitoring the processing checklist and calendar
  • Act as a back-up to manager during his/her absence on payroll processing issues
  • Perform monthly payroll processing for clients within APAC region
  • Perform payroll payments and social contributions in accordance to local statutory and company policies
  • Handle all payroll matters and queries from clients on a timely manner
  • Perform payroll reconciliation
  • Distribution of payroll reports to various business units
  • Update payroll manual as and when on a timely basis
  • Responsible and preparation of client’s year-end forms and benefits in kinds attachment
  • Reconciliation of month-to-month payroll data changes;
  • Computation and maintenance of other compensation related information

Job Requirements & Relevant Experience

  • Minimum GCE A level/Diploma in Business Administration/Accounting with payroll processing experience
  • At least five years of professional experience with one to three years of senior level payroll processing experience.
  • Experience working in an outsourcing environment or have managed large-in-house payroll headcount in a MNC.
  • A good working knowledge and understanding on the whole payroll processing cycle including filing of government claims and tax submission.
  • Experienced with International payroll and associated rules
  • Knowledge of payroll processing of other Asian (e.g. Australia, New Zealand, Hong Kong, Taiwan, Korea, Japan) countries a plus
  • Proficiency in MS Office with strong Excel skills
  • Understanding of APAC HR & Payroll law and policy as it pertains to service centre support models and implementation.
  • Knowledge of international business processes and cultures and ability to communicate internationally at all levels.
  • Knowledge of local and international payroll rules and processing.

 Behavioural Qualities

  • Good interpersonal and communication skills
  • Good organisational skills to multi-tasks and meet deadlines.
  • Capable to work independently as well as to lead a team under time constraints and tight deadlines
  • Supervisory skills and team management experience preferred

Salary & Benefits:

  • Competitive salary and benefits
  • Personal and professional development opportunities
  • Career progression
Apply Here

Junior French Payroll Practitioner, Hungary

Purpose of the Role

CloudPay is looking for a Junior French Payroller. This position will be responsible for operational processing of the payrolls along with other existing CloudPay resources.  In this operational capacity the person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential

Key Areas of Responsibility

  • Process data input, establishing and maintaining payroll records and analyse payroll related information to ensure accurate payroll in line with legislation of France
  • Researches discrepancies of payroll information and/or documentation to ensure accuracy and adherence to procedures prior to processing
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Controls and cross-checking on payroll results
  • Assist in delivering payroll accurately and provides timely payment of employee salaries according to the calendar and in line with client service level agreements and expectations
  • Prepares and submits statutory declarations (monthly/quarterly) for Authorities (DUCS, health and welfare insurance, etc.)
  • Prepares regular and ad hoc payroll reports, handles special client requests
  • Ability to understand the whole payroll cycle and complex payroll processes.
  • Interested to learn French legal requirements, statutory forms and reporting etc.
  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps

 Experience

  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps
  • 1 – 2 years work experience in multi-lingual environment
  • Bachelor’s Degree
  • Demonstrable high level of using Excel, strong numeric skills

Personal Skills

  • 1-2 year work experience in multi-lingual environment
  • Strong FRENCH and ENGLISH languages skills required
  • Strong organisational and multi-tasking skills to meet deadlines
  • Autonomy in work, accuracy in every aspect of the role
  • Team player with ability to share information and interact positively with others.
  • Strong communication and collaboration skills.

Salary and Benefits

  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment
Apply Here

French Payroll Practioner, Hungary

Purpose of Role:

CloudPay is looking for French Payrollers of varying experience. This position will be responsible for operational processing of the payrolls along with other existing CloudPay resources.  In this operational capacity the person in this position will ensure the accuracy of payroll and payroll-related information for internal & SSAE 16 audits, in addition to processing payrolls in accordance with all established statutory requirements and internal processes. Excellent customer service skills, the ability to resolve client issues using effective problem solving skills and the ability to multi-task are essential.

Key Areas of Responsibility: 

  • Data input, establishing and maintaining payroll records and analyse payroll related information to ensure accurate payroll in line with legislation of France
  • Research discrepancies of payroll information and / or documentation to ensure accuracy and adherence to procedures prior to processing
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Controls and cross-checking on payroll results
  • Maintains payroll information, files and records to provide up to date reference and audit trail for compliance
  • Delivers payroll accurately and provides timely payment of employee salaries on time in line with client service level agreements and expectations.
  • Prepares and submits statutory declarations (monthly, quarterly) for authorities (DUCS, health and welfare insurance, etc)
  • Prepares regular and ad hoc payroll reports, handles special client requests
  • Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Partner with Transition Consultants to ensure successful knowledge transfers are completed between Project Delivery and Operations

Experience:

  • Knowledge of French legal requirements, statutory forms and reporting etc.
  • Business software experience required: good practice level of MS Excel, MS Word, Email Apps, Google Apps
  • 1 – 2 years (min) experience in payroll processing
  • Bachelor’s Degree

Personal Skills:

  • Strong organisational and multi-tasking skills to meet deadlines.
  • Autonomy in work,
  • Forward thinking, able to plan and organize own workload
  • Self-advancement skills to develop own effectiveness
  • Team player with ability to share information and interact positively with others.
  • Strong communication and collaboration skills.
  • Assertive action and decision making skills
  • Strong French and English languages skills required

Salary and Benefits: 

  • Competitive salary and benefits package
  • Personal and professional development opportunities
  • Career progression
  • Friendly working environment

 

Apply Here

Specialist, Payroll Payments Solution, Salisbury or Budapest Based

Purpose of Role:

  • Ensure the timely and accurate preparation and processing of Global Payroll Payments to Employees, Payroll Partners, Statutory Bodies and Third Party Providers on behalf of Clients
  • Reconciliation of Client account payment platform reports to internal reconciliation and monitoring of cash flow
  • Monitor Payroll Partner held Client account reconciliations
  • Point of contact for Payroll Payment and account balance queries, or requests for information from Clients, Payroll Partners, Payment Solution Providers or internal colleagues
  • Preparation and maintenance of Payroll Payments Solution Process Documentation
  • Follow specific payroll payments processes as established with specific attention to detail

Key Areas of Responsibility

  • Coordinate requests for set up of new beneficiary or changes to existing beneficiary details in payment platform, liaising with payment solutions provider as necessary
  • Coordinate the payment processing in line with the Global Payment Schedule ensuring adherence to approval process, and back up documentation and record of payments maintained
  • Ensure Fund Requests are prepared in a timely manner, following Operations confirmation of payroll sign off by client, appropriate control checks are actioned and sign off obtained to ensure accuracy prior to release to client
  • Monitor client accounts for receipt of settlement funds
  • Reconcile client account balances to payment platform reports on a regular basis to ensure all incoming and outgoing transactions have been processed successfully and accurately within agreed deadlines
  • Record the breakdown of credit balances and any pending transactions to be carried over to the next period to ensure efficient cash flow monitoring i.e. HMRC, Statutory and Third Party payments, Quarterly payments funded each period
  • Provide Monthly Reconciliation file to each client for review and to aid with client internal reconciliations
  • Year End Client Account Reconciliations

Experience – Essential 

  • Intermediate / Advanced MS excel skills
  • Excellent MS Office & Internet based software skills
  • Typically requires 3+ years basic accounting experience
  • Working in an environment with tight deadlines to ensure payments are processed and reconciliations completed accurately whilst maintaining attention to detail.
  • Experience of using Accounting and / or online treasury / banking and payment platforms 

Experience – Desirable

  • Account Balance reconciliations for multiple clients / countries including currency conversion
  • Balance of credit balances versus outstanding cash flow transactions
  • Year End account reconciliations
  • Processing of manual payments and payment file uploads via multiple payment platforms including currency conversion

Personal Skills

  • Uses interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a customer centric and positive approach
  • Able to communicate at all levels; deal with clients, payroll partners, payment solution providers and internal colleagues via the telephone & email across multiple countries.
  • Ability to solve problems and communicate pro-actively with line manager
  • Flexible approach to working hours
  • Assertive action and decision making skills
  • Forward thinking, planning and organization
  • Self-advancement skills to develop own effectiveness

Salary & Benefits

Competitive with company benefits package

Apply Here

Regional Sales Manager – East or West Coast, Raleigh office or home based

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Regional Sales Manager – UK, Salisbury office or home based

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Project Manager, Salisbury

Purpose of the Role

To manage the delivery of payroll implementation projects; ensuring adherence to the agreed timescales, deliverables and budgets.

Key areas of Responsibility 

  • Ensure delivery of projects to the defined Best Practice
  • Create and use a project plan
  • Act as the principle point of contact for all project matters for the client
  • Create and maintain project schedule / financial information for all projects
  • Contribute to the control and alignment of project activities between the Project Delivery team and Development Team
  • On the projects status on a weekly basis: report the schedule and financial analysis of the projects; report project risks, actions, issues and dependencies
  • Assist the Global Operations team in the forecasting of resource levels
  • Using scheduling tools, timesheet analysis and the Delivery dashboard to plan project resource allocations
  • Assist in the identification of additional benefits that the CloudPay business can provide to its clients.

Experience

  • Client facing experience in the field of payroll
  • Understanding of software implementation preferably payroll processing software
  • PMP certification preferred
  • International Business experience
  • Managing HR / Payroll service delivery or consulting in HR / Payroll service delivery
  • Has worked successfully in a variety of organizational models (e.g Outsourced, Shared Service, Multi-site)
  • Involvement with initiatives to improve the department’s efficiency and effectiveness
  • Achieving results through multiple 3rd party agencies and internal employees who are not under job holder’s direct control
  • Competence with MS Office suite of software, including Project & Visio
  • Knowledge of how the business operates and achieves profitability
  • Understanding of how “Software as a Service” operates both technically and commercially

Personal Skills

  • Communication and people skills
  • Leadership and team building skills
  • Assertive action and decision making skills
  • Forward thinking, planning and organisation
  • Able to demonstrate CloudPay applications and services effectively
  • Facilitation skills
  • Process and situational analysis
  • Relationship building
  • Collaboration and team working skills
  • Proactive

Salary and Benefits:
Competitive with company benefits package

Apply Here

Global Payroll Partner Coordinator, Salisbury

Purpose of the Role:

  • To develop and maintain the Global Partner Network within the defined framework
  • To provide administrative support to the Partner Network Manager
  • Assist in delivering the Partner & Alliances Strategy
  • Co-ordinate CloudPay’s compliance programs including scheduling and hosting the external audits.

Key Areas of Responsibility:

  • Provider Sourcing
  • Day to day communication with payroll providers
  • Gathering and maintaining up to date rate card pricing from providers
  • Ensuring compliance on NDA (Confidentiality) agreements
  • Gathering of due diligence data from new and existing providers
  • Analysis of pricing and the due diligence information to ensure correct partner selected for each client
  • Coordinating client project start dates with providers
  • Initiating engagement between providers and project teams
  • Maintaining provider records
  • Providing quarterly updates on pricing information to sales team
  • Liaison with legal team

Experience:

  • Previous experience in business development or vendor management environment
  • Comfortable with client facing tasks
  • Experience of procurement

Personal Skills:

  • Computer literate, particularly in Office & web based tools
  • Highly articulate & numerate
  • 2nd language is preferable
  • Well organised
  • Able to work under pressure
  • Able to meet deadlines
  • Excellent communication skills
  • Ability to show initiative and contribute to key initiatives
  • Ability to analyse information and make recommendations to management based on findings.

Salary and Benefits:
Competitive with company benefits package

Apply Here

Implementation Consultant, UK Based

Purpose of Role: 

To support the project teams in the implementation of new clients on the CloudPay platform

Key Areas of Responsibility:

  • As part of CloudPay’s payroll implementation team, the Implementation Consultant will work closely with Project Managers and will be responsible for performing requirements analysis, documenting the agreed payroll design, payroll system configuration and testing. 
  • This is a high visibility client facing role which requires acting as the client’s main point of contact for payroll specific queries arising at any point of time during the implementation life cycle.
  • A good understanding of payroll is a must in order to be able to review and validate client’s current payroll details for completeness and quality of information provided as well as to perform gap analysis between the client’s current payroll and CloudPay’s payroll platform.
  • This role will be responsible for transitioning newly implemented projects to the Regional Operations team by documenting the “payroll transition manual” specific to each implementation and shadowing the Operations team during the project stabilization period.
  • Payroll set-up analysis and documentation will be an integral part of this role and the responsibilities include:
    • identification of key payroll processes and documentation thereof for CloudPay Operations team and clients – including Payroll Calendars and payroll roles & responsibilities – the payroll Blueprint.
    • Ensuring the payroll review processes are followed and parallels and handover documents are signed off.
    • Ensuring that testing of development work is thorough and is signed off by clients
  • Strong interpersonal skills with the ability to articulate and document client requirements is required as this role would frequently act as the conduit between client user group and IT Engineering (Development & Testing) teams.

Experience – Desirable

  • Experience in implementation of Payroll and / or HR solutions 
  • Payroll processing experience
  • Knowledge of different international payrolls and statutory requirements
  • Competent with MS Office suite of software
  • Communicating with Clients / Vendors
  • Experience of preparing and delivering training / presentations

Personal Skills:

  • Strong communication and people skills 
  • Assertive action and decision-making skills
  • Proactive, Process orientated and good planning skills
  • Relationship building and a strong team player
  • Self advancement skills to develop own effectiveness.

Competitive salary with company benefits.

 

Apply Here