Careers

We are always looking for people with international payroll experience in product, technology, sales, marketing, support, and implementation and managed services areas. We offer competitive salaries and benefit packages for the right people.

Legal Contract Assistant, Salisbury (P/T)

Purpose of Role:

This is a part time role, 3 days a week.

  • To manage the contracting process from beginning to end for all CloudPay’s agent contracts globally for the provision of payroll services
  • To liaise with the CloudPay’s Partner team, operations teams, legal and finance teams to ensure all agent contracts are prepared accurately
  • To ensure all CloudPay’s agents comply with the terms of the contracts and are signed off in a timely manner

Key Areas of Responsibility:

  • Drafting Agent contracts accurately
  • Managing the contracting process
  • Engaging other CloudPay teams when required
  • Maintain a good strong relationship with CloudPay’s agents
  • Ensuring all contract records are correct and up to date

Experience Required:

  • Experience of working within an international organisation would be beneficial
  • Contract Drafting
  • Contract Management
  • Experience within the payroll industry would be a great advantage but not essential

Personal Skills:

  • A second language would be beneficial to this role but not essential
  • Good organisational skills are highly beneficial
  • Ability to build and maintain good relationships on a professional basis
  • Flexibility to work on other legal projects as required by the legal and finance team

Salary & Benefits:

Competitive with company benefits package.

 

Apply Here

Global Pre-Sales Solution Consultant, Raleigh, North Carolina

Purpose of Role:

  • Develop and improve current product presentations and materials, working in collaboration with marketing.
  • Manage responses to Request for Proposal documents, providing technical information and support to the sales team in completing all associated RFP/RFI documentation.
  • Develop project plans with Sales representatives to secure and coordinate resources and to identify tasks associated with prospective presentation
  • Develop project plans with Sales representatives to secure and coordinate resources and to identify tasks associated with prospective presentations.
  • Assist with proposal development and develop strategic solution through the reviewing of needs analysis details, including assisting sales in identifying the key business and  pricing drivers
  • Performs needs analysis with prospective client practitioners and key management in all areas related to global payroll requirements.
  • Conduct product demonstrations addressing the needs and solution presentation necessary to help prospective clients understand the value of the solution.
  • Provide functional and technical product support to sales team regarding any new updates or enhancements to the solution, and work in collaboration with product and operations teams
  • Develop and maintain good working relationships with other team members across all departments to ensure co-operation and sharing of expertise.
  • Sales team readiness and training related to product and regulatory changes: Accelerate knowledge transfer to newly hired reps.
  • Assist sales team with business case analysis.
  • Drafting and development of Statement of Work and gathering of all requirements.
  • Ensure smooth handover from Sales to Implementation Teams
  • Manage and maintain product demo and liaise with internal technical resources
  • SalesForce.com  maintenance, including creation of new data fields, creation of reports, data analytics, etc.

Key Areas of Responsibility:

  • Help build buyer confidence, improve accuracy of client’s post-sales expectation
  • Pre-sales business analyst type roles:  documentation of needs and response to Technical Buyer
  • Complete a pre-discovery (structure to be defined) and create first draft Statement of Work (partial completion)
  •  Liaison & Transition to implementation team
  • On-going learning and understanding of competitive advantages

Experience:

  • Strong presentation and application demonstration skills
  • Awareness of global payroll, expatriate administration, implementation processes and project management specific experience with CloudPay’s processes a plus
  • Ability to translate product knowledge to business impact in communication with client
  • Strong Business acumen, ability to work on multiple projects concurrently
  • Multi-lingual a big plus
  • Ability to present to larger audiences with confidence
  • Face-to-face when available for product presentations – travel estimated at 10-20%

Personal Skills:

  • Ability to build relationships with members of the client functional team
  • Strong ability to communicate to a variety of audiences enhanced future state of prospective clients roll out based on uncovered needs analysis
  • Strong listening skills, awareness of the conditional nature of global payroll

Salary & Benefits:

Competitive with company benefits package.

 

 

Apply Here

Specialist, Payroll Payments Solution, Salisbury or Budapest Based

Purpose of Role:

  • Ensure the timely and accurate preparation and processing of Global Payroll Payments to Employees, Payroll Partners, Statutory Bodies and Third Party Providers on behalf of Clients
  • Reconciliation of Client account payment platform reports to internal reconciliation and monitoring of cash flow
  • Monitor Payroll Partner held Client account reconciliations
  • Point of contact for Payroll Payment and account balance queries, or requests for information from Clients, Payroll Partners, Payment Solution Providers or internal colleagues
  • Preparation and maintenance of Payroll Payments Solution Process Documentation
  • Follow specific payroll payments processes as established with specific attention to detail

Key Areas of Responsibility

  • Coordinate requests for set up of new beneficiary or changes to existing beneficiary details in payment platform, liaising with payment solutions provider as necessary
  • Coordinate the payment processing in line with the Global Payment Schedule ensuring adherence to approval process, and back up documentation and record of payments maintained
  • Ensure Fund Requests are prepared in a timely manner, following Operations confirmation of payroll sign off by client, appropriate control checks are actioned and sign off obtained to ensure accuracy prior to release to client
  • Monitor client accounts for receipt of settlement funds
  • Reconcile client account balances to payment platform reports on a regular basis to ensure all incoming and outgoing transactions have been processed successfully and accurately within agreed deadlines
  • Record the breakdown of credit balances and any pending transactions to be carried over to the next period to ensure efficient cash flow monitoring i.e. HMRC, Statutory and Third Party payments, Quarterly payments funded each period
  • Provide Monthly Reconciliation file to each client for review and to aid with client internal reconciliations
  • Year End Client Account Reconciliations

Experience – Essential 

  • Intermediate / Advanced MS excel skills
  • Excellent MS Office & Internet based software skills
  • Typically requires 3+ years basic accounting experience
  • Working in an environment with tight deadlines to ensure payments are processed and reconciliations completed accurately whilst maintaining attention to detail.
  • Experience of using Accounting and / or online treasury / banking and payment platforms 

Experience – Desirable

  • Account Balance reconciliations for multiple clients / countries including currency conversion
  • Balance of credit balances versus outstanding cash flow transactions
  • Year End account reconciliations
  • Processing of manual payments and payment file uploads via multiple payment platforms including currency conversion

Personal Skills

  • Uses interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a customer centric and positive approach
  • Able to communicate at all levels; deal with clients, payroll partners, payment solution providers and internal colleagues via the telephone & email across multiple countries.
  • Ability to solve problems and communicate pro-actively with line manager
  • Flexible approach to working hours
  • Assertive action and decision making skills
  • Forward thinking, planning and organization
  • Self-advancement skills to develop own effectiveness

Salary & Benefits

Competitive with company benefits package

Apply Here

Regional Sales Manager – US East Coast, Raleigh office or home based

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Regional Sales Manager – UK, Salisbury office or home based

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Regional Sales Manager – US West Coast, Home based.

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Regional Sales Manager – Singapore, office based

Purpose of Role:

As a CloudPay Regional Sales Manager you will be the ground floor of a dynamic and growing sales organization working to grow an industry leading company providing global payroll solutions to multi-national clients.

You will use your sales experience and consultative selling skills to initiate long-standing relationships with prospective new CloudPay customers.  You will use effective selling strategies and activities to successfully position CloudPay as the most viable global payroll vendor in the marketplace today.  If you have a strong sales track record, are a self-starter, love working in a dynamic environment, then CloudPay is a great place for you to further your sales career.

Key Areas of Responsibility: 

  • Directly sell the CloudPay global payroll solution to a defined sales territory / target customer list
  • Understand the competitive landscape and customer needs so you can effectively position CloudPay to prospective customers
  • Build excellent relationships with executives and decision makers within prospective customers
  • Build and maintain mutually beneficial relationships with strategic partners, particularly our key partner Workday.
  • Understand and effectively explain the benefits of the CloudPay global payroll solution
  • Negotiate and agree sales contracts with new customers
  • Maintain accurate and timely customers, pipeline and forecast data

Experience:

  • At least 4yrs prior quota carrying sales experience
  • Experience in business applications sales, preferably in payroll and / or human capital management environments
  • Proven ability in managing complex sales cycles from start to finish, including coordination of team based selling approach involving all relevant CloudPay functions
  • A track record of successful revenue attainment.

Personal Skills:

  • Forward thinking, being able to plan and organize effectively
  • Strong listening skills
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Familiarity with consultative selling methodologies
  • Self-starter attitude with the ability to work in a dynamic environment
  • Full computer literacy
  • A Bachelor’s is preferred
  • Requires a willingness to work a flexible schedule

Salary and Benefits:
Competitive with company benefits package

Apply Here

Global Account Manager, US Based

Purpose of the Role

Ensures excellent customer satisfaction is maintained through good communication with customers, ensures that Operations process customer payrolls in a timely and accurate manner and leads continuous improvement. In addition, the identification of additional opportunities, contract renewals and securing customer referenceability are key aspects of the role

Key Areas of Responsibility

  • Develops and maintains excellent customer relationships
  • Ensures that customers are receiving an excellent level of service by meeting contractual SLAs and being responsive to customer needs
  • Lead regularly scheduled (as determined by individual client needs/contractual obligation) meetings to review SLA results, ticket logs and the overall customer satisfaction
  • Review and analyse customer satisfaction survey scores and take appropriate actions to continuously drive improved scores
  • Leads continuous improvement through the adoption of functionality in new releases and process transformation
  • Ensures that proactive planning is done to meet known customer requirements, for example year end, new country roll outs
  • To build long term, healthy and mutually beneficial relationships with assigned customers
  • Responsible for customer communications/follow-up in regards to contracts, revenue billings, additional sales, etc.
  • Not directly responsible as escalation point during implementations, however in some cases may be asked to engage prior to go-lives on strategic accounts where account management is needed and not provided in the manner implementation governance works
  • Ensures all client issues are dealt with in an efficient manner, informing the EMT and VP of Business Development of any critical issues that arise
  • Owns contract renewal process and coordinates across customer and CloudPay resources to achieve closure
  • Is aware of change orders and invoices, and is responsible for assisting in any payment collections
  • Is aware and in soft pursuit of opportunities for account growth and new business, but not directly responsible for sales process. Expected to bring sales team and/or EMT when opportunity is there
  • Provides regular two way communication between the client and team, to provide strong team representation and set proper client expectations

Experience

  • Able to use MS Office and Internet based applications
  • Degree level qualification
  • Excellent interpersonal skills and initiative to improve progress
  • Preferably 5 yrs management/supervisory experience in a multinational payroll or payroll service bureau environment
  • Experience in payroll for multiple countries
  • Account Management experience, preferably international.
  • Work in an environment with tight deadlines to ensure payroll is processed timely and accurately by the team
  • Multiple language skills highly desired, but not required

Personal Skills

  • Excellent communication, relationship and people skills
  • Flexible approach to working hours
  • Assertive action and decision making skills
  • Forward thinking, be able to plan and organise effectively
  • Strong negotiating skills
  • Detail oriented
  • Effective and persuasive communicator with strong listening skills
  • Uses interpersonal skills to respond to customer requests, be assertive where necessary when dealing with customers and peers
  • Able to manage senior level customer relationships
  • Able to manage people effectively through setting outcome based objectives, coaching and mentoring
  • Build consultative relationships with senior executives to influence their decision making criteria around our core strengths
  • Efficiently manage large, virtual, cross functional teams for the duration of the relationship

Salary and Benefits: Competitive with company benefits package

Apply Here

International Payroll Specialist, Salisbury & Budapest

Purpose of Role:

Ensure timely and accurate preparation of the monthly payrolls by our local Payroll Providers for our International Clients.  Responds to any enquiries from clients, providers or colleagues regarding these payrolls and provides ad-hoc duties as needed.

Key Areas of Responsibility

  • Any and all communication between client and Payroll Providers regarding their payrolls.
  • Check monthly payroll reports from Payroll Providers
  • Ensure all timelines are adhered to by all parties involved
  • Regular reports back the Regional Service Centre Manager
  • Responsibility for the operation of support while ensuring a follow-the-sun model with the other regional support teams
  • Will recommend departmental specific procedures and implement those that are approved
  • Delivery of QA compliance and process

Technical Requirements

  • Organisational skills to meet deadlines
  • Experience with PA, support and maintenance
  • Understanding of international law and policy as it pertains to service centre support models and implementation
  • Computer skills including Word, Excel, email and internet
  • Knowledge of international business processes and cultures and an ability to communitcate internationally at all levels
  • High levels of competence with relevant software employed by company
  • Knowledge of local and international payroll rules and processing
  • Evaluate process and make recommendations to the Service Centre Manager on any improvements to the process

Relevant Experience & Skills

  • Typically requires 1 – 3 years payroll accounting experience
  • Experienced with International payroll and associated rules
  • Working with cross-functional teams, on a variety of projects including technology integration and process development
  • To manage upwards and ensure the Regional Service Centre Manager has all the information required to make strategic and operational decisions.
  • Uses communication and interpersonal skills to aid customers, suppliers and other comparable level managers
  • Flexible approach to working hours
  • Assertive thinking and decision making skills
  • Forward thinking, planning and organisational skills
  • Self advancement skills to develop own effectiveness

Salary and Benefits:

Competitive with company benefits package

Apply Here

UK Payroll Administrators, Salisbury

Purpose of the Role:
To ensure UK customers’ employees are paid accurately and on time by processing payroll in line with agreed process and procedures. Generates and responds to enquiries and cases assigned to the job holder efficiently and within defined timescale. To maintain up to date records, ledgers and files in line with agreed company and legislative practices.

Key Areas of Responsibilty
• Ensures all new starters / leavers details are in the CloudPay Payroll System
• Payroll data input and end-to-end processing of the assigned UK payrolls
• Compiles and files required reports for relevant government agencies
• Show continued improvements to payslip and statement accuracy
• Ensure reports are uploaded in accordance with the payroll calendar
• Complete the validation checks before outputs including payslips are issued to the customer

Technical Requirements
• Experience with using computerised payroll systems
• Liaising with CloudPay support on system issues and raising cases through the CRM system
• Proficient in MS Word, Excel, email and internet based applications
• Practical knowledge of quality controls and processes, for example ISO 9001 and SSAE16

Relevant Skills
• Typically requires 2 – 5 years UK payroll experience in processing multiple payrolls in a similar environment
• Experienced with UK payroll end-to-end processing and associated rules
• Knowledge of and be able to assist with P45, P46, NIC Class 1, P35, P60, P11d etc
• Knowledge of UK payroll processes, culture and ability to communicate at all levels
• Knowledge of UK legislation, payroll rules and processing
• Good planning and organisation skills in order to meet agreed payroll calendar and complete assigned activities with minimal supervision
• Evaluate payroll processes and make recommendations to the CloudPay Payroll Supervisor to improve payroll operations
• Able to communicate effectively by email, telephone and face to face
• Flexible approach to working hours

Salary and Benefits:
Competitive with company benefits package

Apply Here